Technician Assistant Customer Service

MELISSA VINCENT

Tecumseh, KS - 785-***-****

********@*****.***

CAREER SUMMARY

Dependable professional with expertise in scheduling/planning, organizational efficiency, and building relationships. Passionate, problem-solving, advocate who can utilize my solid background in education to consistently deliver results in a fast paced and high-profile environment.

● Strong Attention to Detail ● Flexible/Adaptable ● Interpersonal Skills

● Solid Organizational Skill ● Skilled Project/Task Manager ● Collaborative and Team Oriented

● Client Management ● Microsoft Office/Google Suite ● Data/Assessment Management PROFESSIONAL EXPERIENCE

Seaman School District USD 345 - North Fairview Elementary 2017-2022 General Music Educator K-6

Topeka Public Schools USD 501-****-****

Music Educator K-12

● Created, designed, and presented interactive presentations using various technologies and computer programs needed for online and in-person learning

● Multi-tasked and re-prioritized the needs of multiple projects and individuals in order to meet the organizational goals

● Wrote and obtained grants to initiate district-wide educational programs

● Facilitated district adoption of new curriculum

● Managed and coordinated materials, people (teachers, students, parents) and communication for various programs and events

● Collaborated with team members to resolve problems and issues while driving organizational goals

● Communicated and built relationships with all partners at all levels Manning Music 2000 - 2003

Retail Customer Service Associate

● Served customers by helping them select products

● Drove sales through engagement of customers, suggestive selling, and sharing product knowledge

● Greeted and received customers in a welcoming manner

● Listened and responded to customer's musical needs in person and by phone

● Directed customers by escorting them to racks and counters Instrument Repair Technician Assistant

● responsible for fixing and maintaining the parts and components of various instruments Private Lessons Teacher

● taught private percussion lessons at the store

● Part-time position

EDUCATION

M.S. in Curriculum & Instruction 2008

● Concentration: Effective Practitioner PreK-12

● Emporia State University, Emporia, KS

B.M. in Music Education 2002

● Washburn University, Topeka, KS

● Sibberson Award Recipient

COMMUNITY ACTIVITIES

● Troop 18 Committee Member & Merit Badge Counselor 2019-Present

● Pack 1 Cub Scouts Assistant Cub Master & Den Leader 2017-Present

● Member of Handbell Choir - First UMC 2021-Present

● Topeka Habitat Volunteer - 2012-2018

● National Night Out Neighborhood Coordinated 2015

● I-CARE Food Pantry Board 2009-2011

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