Keyana J. Blake
Waller, TX 77484
PO Box 947
Cell: 832-***-****
Email: *********@*****.***
SUMMARY
Highly dedicated and hardworking individual with excellent customer service and outstanding teamwork abilities. Adept at handling a variety of store task simultaneously with professionalism. Flexible scheduling availability to include evenings, weekends and special store events as required.
EXPERIENCED
Brenham State Living Support Facility-Brenham, TX
Assist patients with their is intellectual disabilities and developmental disabilities who medically problems or behavioral health problems
Handled HIPAA law and Patient confidential
Answered multi-telephone line, routed calls, and took accurate message
Directed visitors to appropriate areas throughout the facility
Adidas – Cypress, TX
Courteously greet customers and efficiently process transactions in a fast paced environment. Operate cash register, make change for cash transactions; and balance drawer at the end of the shift. Assisted in store opening/closing procedures.
Clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.
Distribute merchandise to floor to be restocked in correct departments.
Excellent interpersonal skills and commitment to customer service.
Maintain friendly attitude and followed all store interaction protocols.
Finish line Shoe store – Cypress, TX
Process customer returns, answer questions about merchandise, and manage exchanges
Provided positive, individualized customer care for a numerous customers.
Product knowledge with recommendations of additional items for future purchase.
Sonic Drive-In; Waller TX
Friendly customer service and efficiently process transactions with busy, fast paced food environment. Operate cash register, make change for cash transactions; and balance drawer at the end of the shift. Assisted in store opening/closing procedures.
Record of dedication and dependability reinforce by “exceed expectation” ratings on performance review.
Excellent interpersonal skills and commitment to customer service
Harris County Psychiatric Center- Houston, Tx
Provide patient care for inpatient and outpatient
Handles injuries, collects and processes documents, record keeps, and report complications for all pre-admissions. Direct admissions, walk-ins, and warrants.
Reviews all clinical and financial packets to determine completeness and account for all admission and pre-admits.
Interviews and communicate with patient and family members to obtain information.
Implementing and formulating patient’
Accomplishments:
Commended by supervisors for flexibility in changing hours when asked and filling in during scheduled off days for absent employees.
Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employer.
EDUCATION
Waller High School, Waller, TX
HS Diploma, 2014
Blinn Junior College
Major: Criminal Justice