Customer oriented detail oriented
very comfortable in customer
relations and quite adept in
difficult situation... Pressure has
never been a cause of concern for
me it simply a motivating factor
when need be...
07/1994
Bachelor Of Science:
Education
San Jose State University
San Jose, CA
**********@*****.***
Concord, CA 94518
Skills
Education And Training
• Major in [Subject]
• [Number] GPA
Superior Plumbing And Design - Owner Operator
San Francisco, CA
02/1995 - 08/2016
FT PLUMBING - Service Technician
San Bruno, CA
02/1991 - 11/1993
Rescue Rooter - Service Plumber And Drain Cleaning Daly City, CA
01/1985 - 06/1987
Two weeks of training I was put in a truck. I went out and maximized every opportunity I could with respect to sales I was rewarded with technician of the month and most revenue my first month at the company and that the young age of 19
Ron Cerri
Summary
Experience
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
•
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
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• Conducted reactive service appointments to diagnose and fix problems. Engaged with customers to deliver outstanding customer services and secure repeat business.
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Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
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Traveled to a customer's home on pre-set appointment using company vehicle.
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