Customer Service Machine Operator
Resume:
Jennifer LaPointe
Machine operator
Baldwinville, MA 01436
*************@*****.***
An employee who is reliable and friendly, who quickly learns and masters new concepts and skills. Passionate about helping people. I am highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Upbeat and flexible with 10 years experience in customer service. Driven and results-focused professional. Authorized to work in the US for any employer
Work Experience
Machine Operator
Ranstad Staffing Service - Jaffrey, NH
August 2021 to Present
• Completed daily production
• Ensured all equipment was running properly
• Work as a team/ independently to make sure all product has met requirements PCA Personal Care Assistant
Starvros - Leominster, MA
January 2019 to Present
Take care of a quadriplegic. Use a hoyer lift. Ostomy care. Bring my client to appointments. Give client medications. Cook, clean and do basic house hold amenities. Housekeeper
Maid To Connect - Savannah, GA
November 2020 to July 2021
Fully cleaned/deep cleaned air B&B apartments.
Front End Supervisor
Ocean State Job Lot - Gardner, MA
January 2017 to December 2018
handled money in the safe, assigned cashiers their tils. Took care of all returns and exchanges. managed the front end of the store.
Machine operator
Pexco - Athol, MA
January 2017 to April 2017
Worked in a plastic factory making everything from lawn edging to medical tubing. Maintained the machine and made sure everything was running properly. Boxed, labeled and scanned the finished product.
Cashier
Dunkin Donuts - Gardner, MA
September 2015 to April 2016
Managed morning rush of over 100 customers daily with efficient, levelheaded customer service. Adhered to recipe and presentation standards for specialty coffee drinks. Resolved customer disputes with tact and professionalism. Correctly followed all health, safety and sanitation guidelines. Greeted guests with a pleasant smile, superior customer service and connected with every customer, recommending drinks and pastries.
House Keeping
Great wolf Lodge - Fitchburg, MA
August 2014 to March 2015
Cleaned and returned vacant rooms to occupant-ready status. Stocked toilet tissue and paper towels, as well as other restroom supplies. Maintained hotel locker rooms, lounges and back of house areas. Supplied guests with extra towels and toiletries when requested. Informed supervisor when supplies were low. Replenished guest supplies and amenities. Cleaned and dusted cobwebs on light fixtures, baseboards and window sills. Stocked room attendant carts with supplies. Removed trash and dirty linens from room attendant carts. Swept and vacuumed floors, hallways and stairwells. Delivered special request items such as cribs to guest rooms. Replenished hotel amenities such as bottled water and writing supplies. Cleaned rooms to the satisfaction of all clients. Cashier
Price Chopper - Gardner, MA
September 2013 to August 2014
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Explained information about the quality, value and style of products to Influence customer buying decisions. Replenished floor stock and processed shipments to ensure product availability for customers.
Cashier and Customer Service
Cumberland Farms - Athol, MA
July 2017
Handle money, customer service. Keep the store clean and maintain a proper work place. Education
High school diploma
Fitchburg High School - Fitchburg, MA
Skills
• Coffee Experience
• Caregiving (5 years)
• Hoyer Lift (5 years)
• Alzheimer's Care
• Home Care (5 years)
• Dementia Care
• Residential Cleaning
• Cleaning Experience
• Laundry
• Tube Feeding
Certifications and Licenses
Driver's License
Assessments
Work Style: Reliability — Highly Proficient
July 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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