Customer Service Data Entry

PW Phillisa Woolfolk

Atlanta, GA ***** 916-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Friendly and reliable customer service offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi- tasking aptitude.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Committed and hardworking customer service with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Versatile customer service with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. SKILLS Bagging Items

Data Gathering

Data Entry and 10-Key

Light Housekeeping

Customer Transactions

Customer Relations

Customer Inquiries

Adaptability and Flexibility

Credits and Refunds

Workstation Setup and Breakdown

Cash Register Operation

Punctual and Dependable

Paperwork Completion

Data Entry

Customer Needs Assessments

Register Operations

Critical Thinking

Willing to Learn

Team Contribution

Customer Satisfaction

Zoning Permits

Customer Experience

Customer Service

Cash Drawer Operations

Data Recording

WORK HISTORY CASHIER 09/2017 to CURRENT

Walmart Atlanta, GA

Helped customers complete purchases, locate items and join reward programs. Answered questions about store policies and addressed customer concerns. Worked flexible schedule and extra shifts to meet business needs. Processed customer refunds and exchanges according to established guidelines. Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Greeted customers entering store and responded promptly to customer needs. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

EDUCATION Diploma College Prep 06/1984

Foothill High School, Bakersfield, CA

Contact this candidate