Customer Service Debt Collector
Resume:
Moitheri Jacqualine
Tsheisi
CONTACT
Botshabelo, Bloemfontein
adr5fl@r.postjobfree.com
PERSONAL INFORMATION
Date of Birth: 22 May 1986
Nationality: South African
Languages: English, Sesotho
Notice period: Available Immediately
Health: Excellent
Drivers Licence: Code C1
EE Status: African Female
PROFILE
Client service and Administrative Experience
with over 8 years of experience. Keeping a flair
of professionalism in the work place. Has clarity
of purpose, is goal-directed, uses own initiative, and takes responsibility for own actions and
decisions. Maintains a passion and flair for
enhancing operational performance, innovative
solutions and communication at all levels.
SKILLS
Computer Literacy:
Microsoft Office: -
• Word
• Outlook
• Excel
• PowerPoint
Software & Systems:
• Legal Suite
• Trace Repo
• Agent Planning
• Inbound Sales Program
• Inside Sales Consulting
WORK EXPERIENCE
November 2015 – January 2021
SALES CONSULTANT
TRUWORTHS
Duties and Responsibilities
Build and maintain relationships with clients
Create compelling sales pitches
Sell company products and services
Complete correspondence relating to a sale
Complete research or the Competitions services
Consult with customers to determine their needs
Reason for Leaving: Contract Basis
May 2013 – February 2014
DATA CAPUTURE
TEBOHO BUSINESS TRUST
Duties and Responsibilities
Transfer data from paper format into Computer files
Capture data from customers
Create Spreadsheets with large numbers of figures
Verify data by comparing it to source documents
Reason for Leaving: Contract Basis
July 2012 – September 2012
FILING CLERK
LEZA LEGAL WISE (BLOEMFONTEIN)
Administrative Support
Develop organized filling system
Create, retrieve and maintain file records
File and retrieve documents for personnel
Prepare records for off-site storage
Maintain file room to track the location of files Reason for Leaving: Contract Basis
2 P a g e
Professional Skills:
• Office Administration
• Client Services
• Filling & Correspondence
• Document Preparation
• Debt Collecting
• Business Writing & Business Communication
• Organisational & Planning
• Written and Verbal Communication
• Excellent judgement and decision-making
• Time-management
• Deadline-driven
Attributes:
• Committed
• Hardworking
• Self-motivated
• Ambitious
• Able to accept criticism and be self-critical
REFERENCES
TRUWORTHS
Ms K.J. Kgomongwe – Manager
TEBOHO BUSINESS TRUST
Mr N. Kaoagile– Manager
LEZA LEGAL WIZE
Mr K. Matshaba – Supervisor
BAYPORT FINANCIAL
Ms N. Marao – Supervisor
R&T ATTORNEYS
Ms Madito - Supervisor
January 2012 – June 2012
AGENT
BAYPORT FINANCIAL SERVICE
Administrative Support
Contact prospective customer present information and explain available service
Determine customer service needs
Prepare proposals to sell financial services
Develops prospects from current commercial customers, referrals, needs, sales and trade meetings
Prepare trust investment documents and Agreements
Check the Processing Services
Reason for Leaving: Contract Basis
February 2008 – December 2008
DEBT COLLECTOR
R & T ATORNEYS (BLOEMFONTEIN)
Administrative Support
Collecting outstanding debts for EDCON AND SABS
Scheduling staff meetings
Liaised and negotiated with debtors for settlement payments
General office administrative duties, corresponding, drafting of documents, filing and telephone enquiries of clients and staff members
Financial Support
Monthly Debtors and Creditors list
Compiling Reports
Calculations of once-off payments
Opening and closing of files
Reason for Leaving: Contract Basis
EDUCATION
2019 Educare - N6 MOTHEO TVET COLLEGE
2007 Grade 12 SETJHABA SE MAKETSE COMBINDE SCHOOL CERTIFICATES
2018 Supervisor Manual In-house Training
2017 Service Desk Skills In-house Training
2017 Customer Service In-house Training
2009 Certificate Computer Skills National Computer College 3 P a g e
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