Data Entry Customer Service
Resume:
Jeanette Larsen
Hemet, CA *****
*****************@*****.***
Summary
Insightful coordinator with 1 year of progressive experience managing busy healthcare facilities. Deliver positive patient experience through administration of top-quality care. Skilled in conflict resolution, records oversight and data entry program. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.
Skills
Policy and Program Development
Service Utilization Improvements
Decision Making
Medical Condition Coding Software
Time Management
Employee Work Scheduling
Experience
November 2021 - Current
Hemet Home Health Care Hemet, CA
Therapy Coordinator
Helped residents receive recommended services, physical therapy and speech therapy.
Recorded patient information with kinnser and email to update patient files.
Recorded patient information with emails and kinnser to update patient files.
Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care.
September 2021 - October 2021
San Manuel Casino San Bernardino, CA
Cashier
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Helped with purchases and signed customers up for rewards program.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
February 2017 - October 2021
Stater Brothers San Jacinto, CA
Gmc
Delivered high-quality customer service through deep commitment to knowledge and performance.
Processed sales transactions to prevent long customer wait times.
Supported office clerical functions using word processing and other software, email and office machines.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Communicated with customers and employees to answer questions or explain information.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Education and Training
June 2015
Buena Vista Continuation High School Chino,CA
High School Diploma
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