Volunteer Assistant Customer Service

EDUCATION

UNIVERSITY OF CALIFORNIA, LOS ANGELES Los Angeles, CA

Bachelor of Science, Biochemistry

Bachelor of Arts, Economics Expected June 2025

Cumulative GPA: 3.8

Planned double major in four years

NORTHGATE HIGH SCHOOL Walnut Creek, CA

High School Diploma Graduated 2021

Cumulative GPA: 3.92/4.0 (unweighted)

ACT score of 35: Writing: 34 Math: 35 Reading: 34 Science: 35

EXPERIENCE

Chick-Fil-A Walnut Creek, CA

Training Manager May 2020 – September 2021

Optimized the training cycle of new personnel and organized shift schedules, catering orders, and team bonding exercises

Integrated 60+ new personnel into Chick-Fil-A’s customer service business model and emphasized Second Mile Service

Encouraged a positive working environment while still focusing on optimal business function and efficiency

Hollister Farms Walnut Creek, CA

Sales and Distribution Manager January 2017 – Present

Organized the production, sale, and distribution of tomato plants to 600+ customers throughout the state of California

Developed a brand name and advertising methods that corresponded with business growth of 122% from 2020-2021

Revolutionized business operations by implementing digital business practices in response to the COVID-19 pandemic

Daily Bruin Los Angeles, CA

Sales and Marketing Intern January 2022 – April 2022

Developed advertising and marketing methods for twelve different clients in Los Angeles across various industries

Lead a team of follow interns by organizing tabling schedules, meetings, and team bonding exercises

Expanded the reach of my clients into the UCLA student body by advertising on campus and distributing flyers

NorCal Premier Soccer Concord, CA

Grade 8 Youth Soccer Referee June 2017 – June 2019

Fostered positive sports culture in local youth soccer leagues and grew a new generation of interest in the sport

Learned valuable lessons of responsibility, customer relations, and time management in a supportive environment

Handled interactions with both players and spectators to create a positive learning environment for young soccer players

EXTRACURRICULAR ACTIVITIES

Bruin Capital Management Los Angeles, CA

Analyst March 2022 – Present

Responsible for studying and analyzing the financial market to find companies to build the clubs personal portfolio

Tasked with educating a new-generation of knowledged investors in financial markets and promote interest

Organized research in different emerging sectors of innovation and technology to understand investing in more detail

Refuge Food Pantry Concord, CA

Volunteer Assistant March 2019 – June 2022

Developed a new schedule for grocery pickup times that increased grocery distribution to those in need by 73%

Organized packaging methods and teams of volunteers to make the distribution process of the pantry run smoothly

Created a sign-up list for deliveries for those in need that did not have means of transportation that served 23 homes weekly

Northgate High School Walnut Creek, CA

Varsity Chemistry Tutor December 2019 – April 2021

Fostered a positive teamwork-focused environment to assist struggling students with advanced science material

Organized tutoring schedules and learning practices to improve fellow peers test scores and academic output

Partnered with teachers to create custom tutoring methods for specific students resulting in better grades and learning

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