Center Representative Service
Resume:
Arieal Stephens
Tampa, FL
*************@*****.***
Work Experience
Customer Service Representative Teleperformance
Teleperformance - Tampa, FL
February 2021 to September 2022
The position i had at tele performance would be, taking inbound calls from customers that had trouble with their apple account getting iCloud passwords reset seeing if they need help with any device problems with applications on their phone
Petsmart
Adecco - Tampa, FL
November 2021 to June 2022
The Position I Had At This Job was a representative. I would accept inbound calls helping pet parents with their orders dealing with same day delivery with door dash or fed ex, i would also check on pharmacy orders that was place to see if they need approval, I would Also Place orders for pet parents that are having trouble with placing orders on their own, Send out gift cards to customers, lastly i would help maintenance accounts if the pet parent isnt able to get into their account Representative
Wipro Health Plan Services - Tampa, FL
November 2020 to January 2021
Call Center Representative
Health Enrollment Center - Saint Petersburg, FL
May 2020 to August 2020
My position with this job was answering calls satisfying customers. Making sure to get them on the best plan for health insurance. Giving Out Sales Getting customers to switch over to affordable plans . With working at health enrollment center we got paid for commission so making sales was a must with the job . I feel as if i was a great representative always completed my tasks and also making Sales leaving customers happy with affordable prices they love . Fast Food
Burger King - Tampa, FL
June 2018 to January 2020
Front counter, cook, back cash
Fast Food Worker
McDonalds - Tampa, FL
November 2017 to May 2019
I worked front cash, with talking to customers and completing orders making sure their orders were correct, Drive thru making sure customers got their food in a mannerly time with having everything they ordered, Back Cash ; i had to pay out orders to the customers, Over night shift ; closing the store cleaning up the store making food taking orders
Education
High school diploma
High school diploma
Skills
• Insurance Sales
• Inside Sales
• Upselling
• Outside Sales
• Negotiation
• Sales Management
• Direct Sales
• Business Development
• Cold Calling
• Customer service
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