Csr Service Representative
Resume:
PRIVATE OFFICE IN MY HOME WITH LOCKING DOOR
LONG HOURS WITH LONG TERM COMFORT=CUSTOMER/COMPANY SATISFACTION Three Computer Screens for ‘Greater work Efficiency’ Redesigned Chair Arms for ‘Long Hours of Comfort’
* Right Arm Extended to use Mouse on, Eliminating the Need to Reach Forward to Desktop
* Height of both Wooden Arms Built to Match Length of Upper Arm and Forearm, Reducing arm fatigue
Screens illuminated from Behind to Reduce Eye Strain Keyboard Table which Locks into Chair, Reducing:
* Arm Fatigue from Reaching Forward to Table Top
Quiet Neighborhood-No Pets-My Wife & I live Alone
Overview of Work History
First Job
Protective Services Worker
State of Michigan
Investigated & removed children from their homes because of abuse or neglect Second Job
Pest Control Technician
in the State of California
Investigated and eliminated insect infestations in homes and businesses Third Job
Technician at Hantavirus, Encephalitis Lab
Albuquerque, New Mexico
Investigated and treated city and surrounding areas for Mosquito breeding grounds Fourth Job
Spent the last 20 yrs in the State of Florida
Property Maintenance & Manager in the State of Florida Fifth Job
Pest Control Tech in Naples, Florida
While working here for ten years I missed five days of work
-Common-thread-that-runs-through-all-my-Jobs-
People encountering Problems that induce Emotional Responses while seeking solutions, with me remaining calm and focused on the solutions, without adding to their Emotional Problems Scott F Ogea
8401 NW 13th St Lot 119
Gainesville, Fl 32653
*************@*****.***
*********@*****.***
Work History
Personalized Pest Control - Technician
2010-2016
Signed up new customers and maintained a customer base of 150 households
Treated units in five condos on Marco Island, including Cozumel & Ville de Marco
Contact Info: Fred & Lia Bachota, 239-***-****, 3888 Mannix Dr Suite 308, Naples, Fl 34114 ****@****************.***
Yardley Property Maintenance
2004-2010
Did Maintenance on Five condos for Bob & Louise Yardley
Contact Info: Bob & Louise have been retired for a few years and the phone numbers I have are no longer in service. When I started working for them they were both in their early seventies and they would be in their late eighties now. Last known address: 5339 Myrtle Ln, Naples Fl, 34112
Field Technician Bernalillo Co. Hantavirus/Encephalitis Lab 2002-2004
Traveled throughout Bernalillo Co checking on hotspots pertaining to Mosquito Control/Hantavirus
Address: 111 Union Square SE, Suite 100, Albuq., NM 87101 Phone: 505-***-****
Email: ******@******.***
Nick Schiavo, Supervisor, no longer with Dept.
Education
Northern Michigan University, Marquette, Michigan
1969-1973 BS Political Science-Sociology
Explanation of Employment Gap
At the beginning of 2016, my wife experienced a series of medical issues that made it impossible for me to continue working, e.g., neurological issues, shingles, and an operation; all occurring at the same time. Finally, as she was recovering, hurricane Irma hit, forcing us to flee. We lived in Naples, Florida, and our home insurance paid for us to run to Gainesville. The nice thing about that coincidence was her neurologist had suggested she go to the University of Florida, in Gainesville, to be evaluated for her neurological problems. We fell in love with Gainesville, was able to sell our manufactured home in Naples and moved here; we never want to live that close to the ocean again. My wife is fully recovered. The bright side of her assessment, it is not serious and requires no medication, in fact, Google the words ‘Head Forward’, it's amazing what this simple condition can do to you, and how simple it is to overcome. Please call my last employer to confirm how good I was with customers, how well I did my job, and how I never missed work, let alone be late for work. I really miss helping people and interacting with co-workers, I truly miss working! One last thought. As I think about my life, it strikes me how often something that at first appeared bad or negative, turned into something positive, given a little time. My wife's health problems, coupled with hurricane Irma, at first appeared to be the worst episode of our lives. And yet, ultimately turned into by far, the best thing that has ever happened to us! My only qualms about having such thoughts are the hundreds of thousands of people who didn’t fare as well through hurricane Irma.
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