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Administrative Assistant Customer Service

Location:
North York, ON, Canada
Posted:
August 16, 2022

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Resume:

DURKHANI WALI

EYELASH/EYEBROW TECHNICIAN

CONTACT

PROFILE

A Beautician with 5+ years of experience in eyebrow shaping/tinting/henna, eyelash extension application, Lash Lift and tints, Brow lamination, nanoblading/ombre brows,makeup application, customer service as well as training students. Seeking a position where I could further grow as a beautician and grow with the company. With a strong eye for beauty and extremely detail oriented my excellent client feedback would be an excellent asset to a team.

647-***-****

adr55c@r.postjobfree.com

Toronto, ON

EDUCATION

Pre Business/ Certificate

George Brown College

2015 – 2016

Makeup and Esthetics/ Certificate

George Brown College

2016 – 2016

Lash Extensions/ Certificate

PureLash

2016

Educator/ Certificate

National Association of Lash Artists

2021

Nanoblading and Ombre Brow/ Certificate

Cosmopolitan Academy

2022

WORK EXPERIENCE

LASH, BROW/PMU STYLIST

Freelance 09/2017 – Present

Leveraged expertise to conduct lash lifts, lash tints, brow threading/waxing, lash extensions, nanoblading / ombre brows and makeup applications on client with excellent feedback

Dealt with, troubleshot, and swiftly resolved a wide range of customer needs and concerns.

Trained and certified students to perform lash extensions with proper tools and health and safety measures.

Ensured the consistent and continuous meeting and surpassing of all service and sales goals and objectives.

Provided Classic lash extensions, premade volumes as well as handmade volume fans with different lengths and thicknesses

Gave clients detailed consultations and advice to determine best design, length and style for their lash extension looks to ensure client satisfaction.

LASH AND BROW STYLIST

MYNC Beauty inc. 08/16 – 07/2022

Leveraged expertise to conduct lash lifts, lash tints, brow threading/waxing, lash extensions and makeup applications on client with excellent feedback

Gave clients detailed consultations and advice to determine best design, length and style for their lash extension looks to ensure client satisfaction.

Provided Classic lash extensions, premade volumes with different lengths and thicknesses

Dealt with, troubleshot, and swiftly resolved a wide range of customer needs and concerns.

Successfully trained staff to conduct lash lifts, lash tints, brow threading/waxing, lash extensions and makeup applications on client with excellent feedback

Ensured the consistent and continuous meeting and surpassing of all service and sales goals and objectives.

Served in an integral role by greeting visitors or callers in a friendly manner, administrating their inquiries, answering phone calls, book appointments and directing them to appropriate person in accordance to their needs.

Problem Solving

Analytical & Detail Orientated

Customer Satisfaction

Client Retention

Leadership

Time Management

Communication

Lash Isolation

SKILLS

EXPERTISE

Volume Lash Extensions Advanced

Classic Lash Extensions Excellent

Eyebrow Shaping Excellent

Eyebrow Tint/Henna Excellent

Lash Lift/Tint Excellent

Brow Lamination Advanced

Nanoblading/Ombre Brows Advanced

DURKHANI WALI

EYELASH/EYEBROW TECHNICIAN

Upon Request

REFERENCES

Dari

Advanced

English

Expert

LANGUAGES

Infection Prevention & Control

Degree / Diploma Name

Beauty Pro Media

Major Grade

2020

University or College Name

WORK EXPERIENCE

ADMINISTRATIVE ASSISTANT

Coast2Coast First Aid & Aquatics 07/20 – 11/20

Provide first-class and exceptional service to customers at all times, responding to questions and taking payments.

Cooperate effectively with a wide variety of other personnel to ensure maximum operational success.

Furnish extensive assistance and support to customers in booking and making appointments.

BEAUTY ADVISOR

Shoppers Drug Mart 09/13 – 06/14

Served as a primary point of contact, responding to a wide variety of customer questions about product features and benefits.

Led the establishment and display of sample merchandise at parties or stands to promote products and increase sales.

Interacted with customers and persuaded them to purchase merchandise or services to drive sales and increase success.



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