Administrative Assistant Customer Service
Resume:
DURKHANI WALI
EYELASH/EYEBROW TECHNICIAN
CONTACT
PROFILE
A Beautician with 5+ years of experience in eyebrow shaping/tinting/henna, eyelash extension application, Lash Lift and tints, Brow lamination, nanoblading/ombre brows,makeup application, customer service as well as training students. Seeking a position where I could further grow as a beautician and grow with the company. With a strong eye for beauty and extremely detail oriented my excellent client feedback would be an excellent asset to a team.
*********@*******.***
Toronto, ON
EDUCATION
Pre Business/ Certificate
George Brown College
2015 – 2016
Makeup and Esthetics/ Certificate
George Brown College
2016 – 2016
Lash Extensions/ Certificate
PureLash
2016
Educator/ Certificate
National Association of Lash Artists
2021
Nanoblading and Ombre Brow/ Certificate
Cosmopolitan Academy
2022
WORK EXPERIENCE
LASH, BROW/PMU STYLIST
Freelance 09/2017 – Present
Leveraged expertise to conduct lash lifts, lash tints, brow threading/waxing, lash extensions, nanoblading / ombre brows and makeup applications on client with excellent feedback
Dealt with, troubleshot, and swiftly resolved a wide range of customer needs and concerns.
Trained and certified students to perform lash extensions with proper tools and health and safety measures.
Ensured the consistent and continuous meeting and surpassing of all service and sales goals and objectives.
Provided Classic lash extensions, premade volumes as well as handmade volume fans with different lengths and thicknesses
Gave clients detailed consultations and advice to determine best design, length and style for their lash extension looks to ensure client satisfaction.
LASH AND BROW STYLIST
MYNC Beauty inc. 08/16 – 07/2022
Leveraged expertise to conduct lash lifts, lash tints, brow threading/waxing, lash extensions and makeup applications on client with excellent feedback
Gave clients detailed consultations and advice to determine best design, length and style for their lash extension looks to ensure client satisfaction.
Provided Classic lash extensions, premade volumes with different lengths and thicknesses
Dealt with, troubleshot, and swiftly resolved a wide range of customer needs and concerns.
Successfully trained staff to conduct lash lifts, lash tints, brow threading/waxing, lash extensions and makeup applications on client with excellent feedback
Ensured the consistent and continuous meeting and surpassing of all service and sales goals and objectives.
Served in an integral role by greeting visitors or callers in a friendly manner, administrating their inquiries, answering phone calls, book appointments and directing them to appropriate person in accordance to their needs.
Problem Solving
Analytical & Detail Orientated
Customer Satisfaction
Client Retention
Leadership
Time Management
Communication
Lash Isolation
SKILLS
EXPERTISE
Volume Lash Extensions Advanced
Classic Lash Extensions Excellent
Eyebrow Shaping Excellent
Eyebrow Tint/Henna Excellent
Lash Lift/Tint Excellent
Brow Lamination Advanced
Nanoblading/Ombre Brows Advanced
DURKHANI WALI
EYELASH/EYEBROW TECHNICIAN
Upon Request
REFERENCES
Dari
Advanced
English
Expert
LANGUAGES
Infection Prevention & Control
Degree / Diploma Name
Beauty Pro Media
Major Grade
2020
University or College Name
WORK EXPERIENCE
ADMINISTRATIVE ASSISTANT
Coast2Coast First Aid & Aquatics 07/20 – 11/20
Provide first-class and exceptional service to customers at all times, responding to questions and taking payments.
Cooperate effectively with a wide variety of other personnel to ensure maximum operational success.
Furnish extensive assistance and support to customers in booking and making appointments.
BEAUTY ADVISOR
Shoppers Drug Mart 09/13 – 06/14
Served as a primary point of contact, responding to a wide variety of customer questions about product features and benefits.
Led the establishment and display of sample merchandise at parties or stands to promote products and increase sales.
Interacted with customers and persuaded them to purchase merchandise or services to drive sales and increase success.
Contact this candidate