Aide Herrera
*** *** ********** *** ****, AZ ****8
************@*****.***
Education
Carrington College Tucson, Arizona May 2011 – March 2012 Medical Billing and Coding Certificate
Mac Small Business Management Nogales, Arizona April 2001 – August 2001 Managing a small business core class instructions
Summary of Qualifications
● Bilingual – English & Spanish / Oral & Written
● Medical Terminology, Anatomy & Physiology knowledge
● ICD-9CM, CPT-4 & HCPCS Coding
● Medical Law and Ethics
● HIPAA, OSHA & JC Regulations
● Medical Applications – NextGen, Medisoft
● Microsoft Word, Excel, Access, Windows, outlook
● Data Entry (wpm @ 35)
● Physician Billing – Commercial, Medicare & AHCCCS Professional Experience
Certified Medical Lab Technician
Laboratory Specimen Accessioner -- Toxicology Dept. June 2019 – June 2022 Green Valley, AZ Santa Cruz Valley Regional Hospital
● Unpackaging specimens as they arrive
● Verifying accuracy of client and specimen details;
● Labeling and numbering specimens and preparing aliquots;
● Capturing client and specimen data electronically;
● Sanitizing bench tops;
● Disposing of specimen according to SOPs;
● Assisting with inquiries pertaining to specimen requirements and test turnaround times; complying with applicable laws and regulations, company procedures and policies.
● Maintaining integrity of process; following and reporting QA/QC occurrence
● Working to ensure process is compliant with the lab’s standard operating procedures as well as relevant laws, rules and regulations applicable to the laboratory;
● Managing collectors inventory and providing collects with supplies as needed in compliance with process instructions from manager;
Spanish Interpreter – Supervisor
June 2016 - June 2019 Tucson, AZ Cyracom
● Overseeing the job performance of 20+ interpreters
● contributing to the improvement of the call center
● Accountable for coaching, training, trouble-shooting
● Use of judgment in adapting general guidelines to achieve desired results
● Manage key performance indicators and interpreter payroll metrics. Spanish Interpreter Tucson, AZ
April 2014 – June 2016
● Interpret for medical
● Business, financial, and legal professionals
Cyracom
Receptionist – Front Office Tucson, AZ Eye Associates of Tucson March 2012 – September 2012
● Check-in and check-out duties including:
● chart preparation,
● Scheduling appointments, answering phones
● Translation assistance in lobby and exam rooms, other projects as assigned. Reference:
Ernest Jimenez III, M.T. (ASCP)
Toxicology Laboratory Manager
Jennifer Villalobos
Cyracom International Center manager
Email: j ******@************.***
Anahi Montt
Sykes communications Inc. Supervisor
Email: **********@*****.***