Operations Manager Specialist
Resume:
Tieona Hillard
West Memphis, AR 72301
************@*****.***
Seeking an opportunity to where I can utilize my skills and 5 years working experience within Nike Inc.
Skills
Microsoft Word
Excel
Certified CDC trainer
PowerPoint
10pt key
Experience
2019 - PRESENT
Operations Specialist II / Nike Inc., Memphis, TN
Responsible for providing people and work flow coordination.
Supporting individual and team development by analyzing data
Headcount management
Process and report on issues
Working knowledge of customer and personal service
Document system of record with changes made
Issue tracking and resolution
2015 –2019
CDC Clerk / Nike Inc., Memphis, TN
Voicelink, DCMS, and Microsoft knowledgeable
Monitor and direct 50 to 95 pickers to the work
Responsible for EOD Excel reports for picking department
Managing the daily goals in picking department
Communicates in a professional manner with all teammates
Proactively communicates issues or concerns with managers while providing solutions
Input picking new hires data into Honeywell
2008 – 2015
Operations Manager / Marshall Dept. Store, Memphis, TN
Overseen accountable for financial operations within the store (payroll compliance
/cash control petty cash)
Supervising cashier workers, consist of items exchange, return goods and purchasing
Work with vendors on pricing and/or exchange, damage product, buy- backs
Manages the flow and distribution of all stores merchandise to meet business needs
Maintain all operations in Human Resources from hiring new associates and Scheduling
Education
JUNE 1993
Business Administration / Columbus Business College
JUNE 1988
General Studies / Great Oaks High School
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