Customer Service Store Manager

Iryna Kuchurivska Brochu

682-***-**** ***********@*****.***

OBJECTIVE:

Seeking a challenging opportunity that allows me to utilize my knowledge, creativity, and experience in the customer service industry.

Madame Brochu Photography November 2019-Present

Wedding/Lifestyle photographer Plano, TX

•Photographed Commercial/Lifestyle/Wedding content

•Created Marketing campaigns and photographed the products for advertisement

•Managed customer relations and contracts

•Organized and coordinated creative projects for fundraiser campaigns

•Social media and marketing management of the business

J.C.Penney September 2016- November 2017

E-commerce Assistant Buyer Arizona Boys Tops/Bottoms/Accessories Ages 8-20 Plano, TX

•Led Divisional representative of new .com initiative launch

• Maintains eComm product and site presentation

•Worked together with direct in-house team in the design process though analysis and input on design and color performance in sales

•Analyzed data and forecast to create .com buys for the in house brand Arizona boys 8-20 tops and bottoms and accessories

•Managed marketing and weekly promotions for e-commerce site

J.C.Penney September 2014- 2016

Merchandise Assistant Plano, TX

• Assists buying team associates with the preparation and proofing of necessary plans, materials, data and reports for assigned tasks

• Manages sample ordering from suppliers and distributes samples to Marketing, Internet Photography and PR

• Prepares and updates data, reports and records required by management

• Analyzes reports data for weekly business meeting in order to react to business accordingly

• Maintains eComm product and site presentation

Zoejo Design Studio November 2015- 2019

Studio Artist Plano, TX

•Led meetings between director and clients to determine creative direction of projects

•Analyzed and researched seasonal trends colors and designs to provide art work in high demand

•Utilizes colors, images, text style, and layout to produce a cohesive final product

•Produced art work purchased by major national retailers for fashion clothing and home accessories

•Curated designs executed by hand drawings and digital format

Abercrombie & Fitch June 2012- July 2014

Store Manager Plano, TX

•Managed store operations leading a team of 60 employees

•Identified and recruited quality employees resulting in low turnover rate

•Represented the brand with a strong focus on store visual presentation and store maintenance

•Trained manager and part time employees by setting goals and effectively communicating responsibilities to create team dynamic

•Coordinated the scheduling and store staffing on a weekly basis and special visual projects

Anthropologie February 2012- May 2012

Intern Fort Worth, TX

•Utilized knowledge of current trends and product to create visual concepts that complimented the store merchandise

•Coordinated the execution and installments of visual displays for fashion shows, in-store displays, and window displays

Best Buy May 2006- June 2012

Mobile Consultant Fort Worth, TX

•Maintained extensive knowledge of product resulting in top department sales and employee of the month awards

•Top sales performance resulted in team nomination as top performance out of 135 stores

EDUCATION:

Bachelor of Science in Merchandising w/ Minor in Business Graduated May 2012

University of North Texas Denton, TX

LANGUAGES:

Fluently speak, read and write Ukrainian and Russian

SOFTWARE:

Proficient in Microsoft Office, Word, Excel and Powerpoint

Adobe Lightroom, Photoshop, Illustrator and Indesign.

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