Customer Service Data Entry

SHEILA FRANKLIN

*** ********* *****

Paulding, Ohio 45879

********@*****.***

567-***-****

OBJECTIVE

A challenging and fulfilling position working on a professional level. SUMMARY OF QUALIFICATIONS

Experienced clerk/ associate with the ability to learn new methods. Demonstrates conscientiousness for accuracy and overall good situations with co-workers, customers, and the general public.

Proven to be reliable from the smallest matters to the more important confidential matters. EXPERIENCE

Kroger

Cashier/September 2021- present

Customer Service

Tendering Transactions

JC Penney

Cashier/June 2021-September 2021

Customer Service

Tendering Transactions

Merchandise Recovery

McDonalds

Cashier/October 2019-September 2021

Customer Service

Tendering Transactions

Food Preparation

2

EDUCATION

Bowling Green State University, Bowling Green, Ohio 77 credit hours

Major Child Psychology

Minor General Business

SKILLS

Register knowledge-scanner/scale/kiosk/self checkout attendant.

Check processing

Credit card processing

Gift card/gift certificate processing

Till reconciliation

Data entry

Accounts payable

Accounts receivable

Appropriated accounts

Non-appropriated accounts

General ledger

Balance sheet

Checking account reconciliation

EQUIPMENT

Personal computer

Printers/ Epson /LaserJet /Inkjet

Copier/ color /collator/stapler

Warrior /Zebra

Multiline phone /paging

Fax machine

Cash register-scanner/ scale

3

Check processing machine

Credit card processing machines scanning/ swiping /chip/manual COMPUTER EXPERIENCE

Access database

Microsoft Excel

Microsoft Word

Ami-Pro document processing

Power Point

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