Sales Associate Policy Analyst
Resume:
ABOUT ME
Knowledgeable China policy analyst with Mandarin Chinese as mother tongue. Able to perform translation and interpretation tasks between Chinese and English language and adept at conducting research, developing proposals and presenting talks on diverse issues. Excellent public speaking, relations-building and communication skills gained over 5 years in work primarily facilitating businesses in Greater China Region. EDUCATION AND TRAINING
Master's in International and Diplomatic Studies
University of Economics Prague/Vysoka Skola Ekonomická Praha [ 19/09/2016 – 16/01/2019 ] Address: nám. Winstona Churchilla 1938/4, 130 67 Praha 3-Žižkov, Czechia, 13067 Prague (Czechia) Level in EQF: EQF level 7
Bachelor of Arts in Contemporary English Studies
Lingnan University [ 01/09/2007 – 30/05/2009 ]
Address: 8 Castle Peak Rd, Tuen Mun, Hong Kong, Hong Kong Level in EQF: EQF level 6
Diploma in English
Southern College [ 04/01/2004 – 30/08/2006 ]
Address: Skudai (Malaysia)
High School Certificate
Chinese High School [ 01/01/1998 – 30/10/2003 ]
Address: Batu Pahat (Malaysia)
Shet-Yuan Soo
Nationality: Malaysian
Date of birth: 24/08/1985
Gender: Female
Email address: ***.****.****.**@*****.***
Address: 64, Block A, Jalan Asam Paya, Taman Soga, 83000 Batu Pahat (Malaysia) English
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1
Malay
LISTENING B2 READING B1 WRITING A2
SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1
WORK EXPERIENCE
Sales Associate
Delta Air Lines, Inc. [ 15/11/2010 – 31/03/2016 ]
Address: Singapore (Singapore)
City: Singapore
Country: Singapore
Gather and filter industry news and information from business partners. Analyzing market trends and demands based on information gathered from operatives in the industry. Consolidate weekly reports for senior management in order to contribute to company's strategic expansion.
Making regular business trips to Greater China region (Beijing, Shanghai, Guangzhou and Hong Kong) to maintain relationship with clients.
Performing translation/interpretation tasks between Chinese and English language. Providing logistic, back-end communication and language support to the business expansion strategies in Greater China region.
Assisting in communicating new company policies to corporate clients. Providing instant problem-solving assistance to major corporate clients. Achievements:
Designing new fare product in collaboration with joint-venture partners(Air France-KLM), introducing new product to the industry in large-sized public presentation and following up with several smaller-scaled dedicated presentations with key corporate clients. Translating company's corporate communication templates into simplified and traditional Chinese. LANGUAGE SKILLS
Mother tongue(s): Mandarin/Chinese
Other language(s):
CERTIFICATIONS
Certifications
International Diploma in Bilingual Communication (English and Chinese) Awarding Body: Charted Institute of Linguist, the UK. Chinese Proficiency Test (HSK) Advanced Certificate. (4E 2D
56
FD
6C
49
8B
ED
6C
34
5E
73
80
03
9A
D8
7E
A7
8B
C1
4E
66)
Awarding Body: Beijing Language Institute (now Beijing Language and Culture University) 56
FD
5B
B6
6C
49
8B
ED
6C
34
5E
73
80
03
8B
D5
59
D4
54
58
4F
1A
Certificate grade: Grade A8B
C1
4E
66
7B
49
7E
A7
75
32
7B
49
Certifications
AMO Lectures for Young Asia Scholars (ALYAS) 2016/2017 Lecture series hosted by Association for International Affairs (AMO) Held between Nov 2016 and Feb 2017
Lecture series focused on China studies.
Successful completion with graduation certificate obtained
Certifications
TOChina Summer School 2017
Annual Summer School hosted by University of Torino, Italy One of the most prestigious China studies summer schools in Europe. Intensive summer school focusing on the studies of China's economic, politics, military, foreign policies, etc.
Successful completion with merit.
CONFERENCES AND SEMINARS
Defence and Dialogue in Eastern Europe 2017
[ Bucharest, Romania ]
Organizer: Euro Atlantic Diplomacy Society
Model NATO Simulation designed to educate attendees regarding the knowledge and latest development in NATO.
Topics covered: Ballistic Missile Defence, NATO's Enhanced/Tailored Forward Presence, Countering Disinformation, Projecting Stability, Cyber Security, NATO-EU Relations. ERASMUS STUDY IN UNIVERSITY OF COLOGNE, GERMANY
Erasmus study in University of Cologne, Germany
[ 01/10/2017 – 28/02/2018 ]
Completed as part of the VSE master's program requirements. Completed courses listed as below: Comparing European Democracies
Models of Capitalism
Confucianism and Democracy
Modern Political thoughts in China
COMMUNICATION AND INTERPERSONAL SKILLS
Communication and interpersonal skills
Having attended professional lecture/talk series organized by think-tanks (AMO and EUROPEUM) in Prague regarding China AND European Union and therefore familiar with the developments of various current topics, both inside China(PRC and ROC) and the European Union. Good communication skills in multi-lingual and multi-cultural environment as last business employment requires back-end and logistic and communication support to sales strategies in Greater China Region, Singapore, and Thailand.
Able (and certified) to perform satisfactory simultaneous bilingual communication, both in spoken and written form, as certified by international Diploma in Bilingual Communication, awarded by Charted Institute of Linguists in the United Kingdom.
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