Front Desk Correctional Officer
Resume:
LC
LaShay Conyers
Professional Summary
Safety-oriented Officer with experience working in an all level facility ranging from low level to maximum security. Extensively trained in defensive tactics, suicide prevention, active medical watch, medical screenings, and surveillance.
Work History
Wellpath Recovery Solutions - Mental Health Technician Columbia, SC
11/2021 - Current
Wellpath - Custody Officer
Columbia, SC
07/2020 - Current
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
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Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
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Attended therapeutic educational group meetings and supported patients with guidance from RN or [Type] medical professional.
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Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
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Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
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Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
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Performed scheduled patient safety checks and documented results to establish patients' well-being.
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Took and monitored vital signs, administered medications and managed patient behavior.
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● Attended to feeding, housing and physical well-being of patients. Wrote daily reports and maintained logs of patient activities and behaviors.
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Monitors communication and surveillance systems around facility including gatekeeping and weapons.
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Experienced with assisting multiple levels of patients from low security to maximum security.
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******.****@*****.***
Sumter, SC 29153
Skills
● Safety and security enforcement
● NCIC/SLED certified
● Central and pod control
● Inmate management
● Conflict resolution skills
● Crisis intervention training
● Emergency Medical Response training
Certified in Hospital duty at High risk
times
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● Surveillance
Education
Central Carolina Technical College
Sumter, SC
Associate of Arts: Education
Francis Marion University
Florence, SC
Bachelor of Arts: Education
05/2013
Sumter High School
Sumter, SC
High School Diploma
● Attended 2014-2015
● Attended 2013-2014
Sumter-Lee Regional Detention Center - Correctional Officer Sumter, SC
10/2018 - 06/2020
Country Inn & Suites - Lead Hotel Clerk
Sumter, SC
04/2018 - 10/2018
● Secure and restrain potentially violent patients.
● Assist medical staff with patrolling floors to administer medication.
● Restrained inmates when disturbances required physical intervention. Made rounds at specified intervals and conducted head counts and roll calls.
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Completed dorm sanitation and maintenance checks and reported results to management.
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Directed activities of inmate crews working on maintenance and operations projects
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Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
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Prepared, processed and maintained forms, reports, logs, records and activity journals.
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Oversaw fast-paced front desk operations at busy facility with as many as 100 nightly guests.
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Maintained financial accuracy by collecting deposits, fees and payments.
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Worked many different shifts while staying alert, attentive, and putting customer service first.
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Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
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Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
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