Customer Service Rep
Resume:
Keith Sisco [**********@*****.***]
Unit 708
Clarksville, TN 37064
Objective
To find a position that will allow me to utilize my Twenty Plus years in Customer Service, Finance, Banking and Computer Technical Training.
Education
High School Graduate Tennessee Preparatory School
Two years of college at the University Of TN At Nashville
Majoring in Accounting
Minor in Business
Computer Learning Center LA, CA 1990
Received Certification in Computer Electronics
Work History
CONDUENT
04/2018 - 12/2020
Customer Service Rep
Assisted HCA Employees selecting benefits
Retired 03/2016
TLK 09-2014 - 03-2016
Customer Service Rep
Assisted customer with product issues
Upsold new product features
Arranged product shipping
Ensured customer great experience
Wood Personnel Services 12/2013 - 08-2014
Business Professional
Customer Service Rep
Accepted Job assignments at various companies & performed temporary work Reliance First Capital 01-2013 - 06-13
Mortgage Analyst
Originated Mortgage loans
Collected Loan documentation
Approved loans
NMLS Unique Identifier Number- 110027
Beaman Automotive 05-2012/ 10/2012
Sales Rep, Auto Sales
Bank of America 04-2009 by Aerotek & placed at B of A 01-2011/09- 2011 Customer Service Rep 1
Loan setup and sending out the three day loan package to borrowers.
Assisted all of my team’s processors with any and all aspects of the loan processing to help move the loan forward to closing
Assisted in making welcome calls to customers after their loan documents were received
Relocked loans with interest rates that were about to expire.
Ordered titles and appraisals
Contacted insurance companies to get proof of Homeowners Insurance faxed to processors
Documented customer notes
Sure Point Lending 09-2008/01-2009
Loan Advisor
Processed all my Conventional and FHA loans
responsible for getting the clear to close
Called customers to give them the final terms, setting up the date, time and location for the closing
Made sure of the funding of the loan
W.W.L. 11-2007/ 04-2008
Outside Distribution
Responsible for taking the newly built Nissan cars and park them into the designated parking lot provided
Novastar Mortgage 04-2007 /09-2007
Mortgage Loan Originator
Processed all my Conventional and FHA loans, was responsible for getting the clear to close,
Calling customers to give them the final terms give them the final terms, setting up. the date, time and location for the closing and making sure of the funding of the loan
Contact this candidate