Customer Service Operator
Resume:
Jackie Wilkinson
******************@*****.***
Professional Profile
Currently I am looking for a change in careers and seeking employment with a company that will challenge and use my skills appropriately. I have experience with customer service having been in the childcare industry for over 20 years. I strive to have high quality work and communicate well with others and strive to have a company that will challenge my abilities and skills. Summary of Strengths
● Superior communication skills
● Excellent time management skills
● CPR certified
● Strong ability to learn and adapt to new environments.
● Strong ability to stay on task
● Complete tasks before deadlines
● 30 WPM typing
● Efficient in Microsoft Word, Google Docs, and Excel Accomplishments
I have my CDA while working full time. I am CPR Certified. I have my food handlers permit. Handling difficult situations and coming up with solutions is a huge strength I have and would like to exhibit within a corporate setting. I have excelled at all the challenges I have been faced with and feel like this would be an asset to a company. Professional Experience
Nov 2008 to Nov 2021
Apple Dumpling Day Care
Owner/Operator
Caring for and providing healthy meals for children infant to 6 years of age. Coming up with lesson plans, maintaining a schedule and coordinating pick up and drop off times. Educational games and lessons. Maintaining up to 8 children in my home with mixed ages. Nov 2021- Aug 2022
Sunny Day Care
CDA Lead Teacher
Came up with and executed lesson plans for 2-3 year old children up to 11 in a class. Maintained healthy snacks and executed educational activities until parents pick up time. Maintained relationships with colleagues and assisted in other classrooms if needed. Assisted with other teachers' lesson plans as needed and kept everyone on a strict schedule. Helped increase the daycare rating as I was the only CDA in the daycare. Professional References
Amy Knight
Sierra Williams
Joelle Robinson
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