Center Agent Call

Curriculum Vitae

Abdalla Abdu Beshir Ahmed

Objectives:

To significantly contribute my knowledge and expertise in successfully fulfilling assigned tasks and responsibilities through high regard for work quality and unparallel dedication and professionalism for the further advancement growth in the company.

Personal Information:

Birth Date: December 07 1994

Nationality: Eritrean

Gender: Male

Marital Status: Single

Birth Place: Riyadh, Saudi Arabia

Contact No: 094********

Residential Address: 1335 Perdigon St. Paco Manila

Educational Background:

Tertiary: Lyceum of the Philippines

Business Management Administration

Secondary: Alghafqi High School

Elementary: Quba Elementary School

Work Experience:

Call Center Agent

Job Description:

Answer incoming calls and respond to customers email

Manage and resolve customers complaints

Provide information to customers concern

Research and identify and to resolve customer complaints using applicable software

Route calls to appropriate resources

Complete call logs and reports

Document all call information according to standard operating procedures

Ability to handle stressful situation appropriately

Abdalla Abdu Beshir Ahmed

I hereby certify that above mentioned facts are true and correct to the best of my knowledge.

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