Center Representative Customer Service
Resume:
Marissa Larkins
Wilmington, NC *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Call Center Representative
Community Healthcare System - New York, NY
January 2020 to April 2021
resolved customer complaints which led to 100% positive customer reviews excellent telephone etiquette to enhance relationships with customers job involved sitting, with structured time schedule, working in front of a computer screen excellent level of personal organization
provided excellent communication skills, both verbal and written in order to properly communicate company product and functions
highly responsive to calls and emails
CNA - Certified Nursing Assistant
Inglemoor Nursing Center - Englewood, NJ
May 2017 to September 2017
I had the Responsibility of being a representative, such as greeting and taking calls to successfully leave customers satisfied while also taking records that was needed as well, taking care of patients in the right manner, such as daily care, meals etc.
Education
High school or equivalent
Franklin High School - Somerset, NJ
High school or equivalent
Franklin High School
Skills
• Microsoft (2 years)
• Typing
• Organizational Skills
• Customer Service Skills (1 year)
• Medical Office Experience (1 year)
• Medical Records
• Patient Care
• Medical Scheduling
• Insurance Verification
Contact this candidate