Records Technician Customer Service
Resume:
Artisha Stewart McLendon
Health Information Technology Associate
Mint Hill NC
********@*****.***
SKILLS
Administer audits in medical records retrieval using different EMR systems such as Epic, Cerner, Allscripts, Nextgen and many more on a daily basis. I also use my customer service skills to communicate with the doctors and medical records staff for informational reasons concerning any patient information I may need. I also have a background in caregiving as well, in which I take care of patients and clients on a daily basis
RELEVANT EXPERIENCE
The Oaks at Town Center, Harrisburg NC
• Administered audits in medical records, coding diagnosis for reimbursement, focused on HIPAA compliance, and focused on staying in compliance with all guidelines in medical records, alpha and numeric filing, administered in qualitative and quantitative analysis (making sure charts were complete and accurate and all documents were signed by physician, administered in storage and retrieval of health records and release of. EXPERIENCE
Konnect Resources, Santa Fe Springs, Ca - Remote Medical Records Technician 06/2017 - PRESENT
• Travel to different hospitals and doctors' offices administering chart audits for insurance purposes using different EMR systems
• Maintain good customer service skills
• Stay in compliance with HIPAA by protecting patients PHI Above and Beyond LLC- Remote Customer Services Representative 10/2019-Seasonal Work
• Work from home in office taking calls on a daily basis assisting customers with any concerns may have
• Also assist customers with how to navigate their system and assist with downloads via smartlook or glance
Premier Healthcare, Charlotte - Certified Nursing Assistant 2018-PRN
• Administered care in a home setting taking care of clients to the best of my ability
• Communicate with client and family and document all duties on a daily basis and report any changes to nurse if need be
Novant Health, Matthews NC - Certified Nursing Assistant 05 2015- 06 2017
• Worked in hospital setting in ICU and Intermediate taking care of patients.
• Communicated with doctors, therapists and nurses on a daily basis
• Documented all activity using Epic EMR system
EDUCATION
DeVry University - Associate's in Health Information Technology 2009
Contact this candidate