EDUCATION
Ithaca College, Master of Arts in Corporate Communications May 1997
Mumbai University, Master of Arts in Economics June 1993
SIES: Mumbai, Bachelor of Arts in Economics April 1991
RELEVANT EXPERIENCE
Development Associate, Vantage Manufacturing & Assembly, NY March 2018—February 2022
Communicated daily with existing clients regarding their current orders and any updates
Scoped for potential clients daily through LinkedIn, phone, and email, providing them with an overview of VMA and its capabilities
Logged new clients’ account information as well as updated that of established clients into SuiteCRM
Sales Associate, Toll Brothers, NY October 2016—September 2017
Greeted prospective home buyers seeking to tour model homes
Toured model homes with prospects, explaining features and upgrades
Collaborated with the Sales Manager and Sales Team to convert initial deposits into contract-binding “Agreements of Sale” in Salesforce
Relayed the progress on forthcoming homes with the Project Manager and Construction Team
Won the Toll Brothers New York Sales Contest Gold Award, shared with my Team, for turning the maximum number of deposits into “Agreements of Sale” in the NY region
Sales Greeter, Toll Brothers, NY April 2011—October 2012,
June 2014—October 2016
Greeted prospective home buyers seeking to tour model homes
Guided prospects on how to complete the initial requirements for a home purchase
Compiled brochures of floorplans as well as created flyers of upcoming events for the Sales Team
Promoted to Sales Associate in October 2016
Telemarketing Sales Manager, Superior Marketing, NY January 2002—February 2006
Managed a team of 15 telemarketers
Elucidated how to market timeshares in Atlantic City to prospective clients
Catalogued each employee’s weekly payroll and sent it to main headquarters
ADDITIONAL EXPERIENCE
Administrative Assistant, Digestive Disease Center, NY October 2012—May 2014
Handled in-patient and out-patient registration
Helped patients with scheduling and billing issues
Volunteer, Vassar Brothers Medical Center, NY August 2010—August 2011
Assisted patients with patient registration
Assisted patients/patient relatives with guest services
SKILLS
Software Microsoft Outlook, Word, and Excel; SuiteCRM; SalesForce
Languages English (native); Hindi (native)