Patrisia M. Cantu
**** ******** ** *******, ***** 77012 281-***-**** ********.*******@*****.***
Objective
Customer Service Representative with over 5 years of experience in customer service, including sales and customer care. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively do my work in your company.
Education
Milby High School
Houston, Texas
Class of 2002
High School Diploma
Experience
2020-2022
Customer Service Rep Express Professionals Friendswood, Texas
Inbound/Outbound calls, schedules appointments, follow ups.
2017-2020
Customer Service Rep NRG Houston, Texas
Answer phones, schedule customers and assist customers with any/all inquiries.
Provides customer services relating to sales, sales promotions, installations, and communications.
Skills
Bilingual speaking customer representative with great problem solving and great communication skills.