Travel Agent Word Processor

Gwendolyn Young

Richmond, VA, *****, US

******************@*****.***

Work Experience

October 2007 - PRESENT

Surge365, Travel Agent, Independent Contractor

Book Travel for clients and recruit new partners

September 1986 - January 2009

Internal Revenue Service, Secretary (Office and

Administrative Support)

Receive visitors and phones calls

Respond to variety e-mails, generate conference e-mail invites Maintain attorney's calendar and establish reminders Receiving visitors and phone calls; receiving, opening, reviewing and distributing mail and faxes; preparing and assembling documents; establishing and maintaining files; scheduling

Prepare and type a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents using word processor or personal computer Reviewing and distributing mail and faxes

Received a grade level promotion and five step increases Evaluate action items regarding work flow to meet and exceed deadlines

Received and answered e-mail, telephone calls, and personal visitors

Took, typed, and distributed meeting minutes

Organize and maintain files and records

Education

, Vocational

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