Program Assistant Entry Level

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Exceptionally hardworking and meticulous individual with great time management and organizational skills.

I believe my fast-learning abilities, commitment

to succeed, and relevant studies make me the

ideal fit for an entry level position.

EDUCATION

SKILLS

2018 – 2022

Major: Psychology Minor: Sociology, GPA 3.5

College of Liberal Arts and Science

at St. John’s University

Queens, NY

Dean’s List: 2020 - 2022

Academic Scholarship: 2018 – 2022

Student Success Scholarship: 2019-2021

2015 – 2018

Al-Ihsan Academy High School

Queens, NY

Graduated in Junior Year

Recipient of President’s Award &

several Academic Awards

Microsoft Office Suite

Organization and Prioritization

Google Slides / Docs

Effective Time Management

Change Management

Diversity and Inclusion

Communication

Project Management

Client / Customer Focus

TEAMS / Zoom

Social Media

Proactive

work and volunteer experiences

Hunter College, School of Education – Program Assistant 04/2021 – Present

Lead multiple initiatives within the School of Education, Office of Clinical Experience (OCE) to coordinate and drive effectiveness and efficiency across multiple teams and departments.

-Research and develop city-wide Middle/High School tracker to improve communication strategy

-Process and correspond students’ applications for clinical experience courses

-Compile and maintain student, faculty, staff members and administration database

-Correspond with student, faculty, staff members and administration on routine matters and facilitate conversation on new initiatives

MTK Resources – Case Auditor 06/2021 – 9/2021

Case Auditor for the Unite CT Emergency Rental Assistance for the State of Connecticut administered by the Department of Housing on behalf of the US Treasury.

-Reviewed tenant and landlord applications for eligibility (PII, lease, eviction status, ownership documentation)

-Validated submission of required documentation from tenant and landlord

-Initiated outreach communication via email, telephone, and Unite CT Rent Relief portal to request additional information and or provide update on case

-Identified, logged, and flagged fraudulent activity

-Effectively tracked progress against each case and escalated as needed

-Provided support and direction to new case auditors, as needed

YWCA - Compass NYC and Learning Labs, Group Leader 01/2021 – 6/2021

-Oversaw the development and engagement of approximately 25 elementary and middle school students daily across 2 independent programs while providing a safe and positive learning environment

-Ensured staff and students followed COVID-19 safety requirements

-Provided academic, physical, social, and emotional support to all students

-Effectively managed student registration (securing PII and ensuring privacy rules are met) and submitted required program documentation to Program Director

-Successfully coordinated and managed program events

-Clearly and effectively communicated expectations, progress reports and follow up with parents, colleagues, and Program Directors to ensure alignment

-Actively participated in weekly staff and program enhancement meetings

AT&T Summer Learning Academy Extern 6/2020 – 7/2020

Acquired business and technical acumen along with personal growth and professional development. Gained insights and advice on business, leadership, and career from business executives and industry experts. Completed entry-level training in human resource, finance, advertising, media and technology, communications, and leadership.

Noor York Realty & Design Consultants, LLC 6/2019 – 9/2019

• Arranged and scheduled client meetings and responded to client request via phone and or email

• Worked alongside the Director of Operations to manage day to day activities

• Used online pricing to identify cost savings opportunities

• Filed client paperwork

volunteer experiences

Amaana Hands Inc. 4/2020 – ongoing

Prepare/distribute meals and purchase/deliver groceries for families and elderly folks within the community that were affected by COVID-19 or had no means of safely going to the supermarket.

SONA PSYCH Research Program at St. John’s University 9/2019 – 12/2019 Examined the effects of being the kin of immigrants and how life could be different for them in comparison to kids whose parents grew up in the USA. In addition, I viewed how sexual abuse can really alter a person’s life, in almost every aspect whether it was educationally, emotionally, physically, etc.

Discover New York Volunteer Program at St. John’s University 4/2019 – 5/2019

Responsible for the layout design, setup and distribution of food and clothing to the less fortunate as part of the Discover New York volunteer program

YORK COLLEGE – NASA Program 7/2019 – 8/2019 Taught high school students about the dynamics and physics in launching a rocket ship

Goldman Sachs Junior Achievement Program 10/2017 – 11/2017 Attended GS Entrepreneurship training workshops; used learning to create an interactive dialogue with middle school students and taught them the dynamics and benefits of becoming an entrepreneur

Al-Ihsan Academy 9/2015 – 5/2018 Various types of community service volunteering – Food Drives, Breast Cancer Awareness Fundraising and Walk-a-thon, Sandy Disaster Relief, Community BBQ Fundraisers, Al-Ihsan Academy annual convention volunteer, Masjid Siddique clothing drives

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