Customer Service
Resume:
Devon Cates
Cleveland, TN *****
***********@*****.***
Eager, goal driven individual looking to fill a new and challenging position. Authorized to work in the US for any employer
Work Experience
Processor
Riverbend Wholesale - Cleveland, TN
November 2021 to July 2022
Process products/items to go to stores to be sold
Shift Leader
Teriyaki Madness - Cleveland, TN
November 2019 to September 2021
Supervised employees, money management, resolve problems with customers Key Holder
Dollar General - Cleveland, TN
August 2018 to September 2019
Demonstrated customer-first mentality, organized store operations around sales needs, performed cash drops from register
Take-out Specialist
Buffalo Wild Wings - Cleveland, TN
February 2017 to July 2018
Reliably completed daily cashier work with high accuracy and attention to detail, organized large catering orders, implemented changes for identified deficiencies Education
Certificate in Accounting
Cleveland State Community College - Cleveland, TN
July 2022 to Present
Diploma
Bradley Central High School - Cleveland, TN
May 2008
Skills
• Computer skills
• Customer service
• Time management
• Typing
• Problem management
• Microsoft Word
• Organizational skills
• Communication skills
• Leadership
Assessments
Call center customer service — Highly Proficient
August 2021
Demonstrating customer service skills in a call center setting Full results: Highly Proficient
Protecting patient privacy — Highly Proficient
September 2021
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Administrative assistant/receptionist — Proficient October 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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