Business Analyst
Resume:
BLAKE THORNBROCK
BUSINESS ANALYST
CONTACT
*****.*****@*****.***
Boston, MA
EDUCATION
B.S.
Business
Boston University
September 2010 - April 2014
Boston, MA
SKILLS
SQL
Excel/ Google Sheets
Tableau
Google Analytics
Leadership Experience
Problem Solving
WORK EXPERIENCE
Business Analyst
Lancer Insurance Company
May 2018 - current / Boston, MA
· Increased revenue by $16M through analysis of data surrounding customer behaviors, vendor relationships, stakeholder goals, and workflows
· Discovered an additional $3M in savings after compiling data and identifying dead industry trends
· Researched and prepared presentations for C-level suite regarding profitability reports, policies, internal operating inefficiencies, and industry trends
· Participated in product development planning, providing key insights based on predictive modeling, which allowed PMs to circumvent a $50K legal fine
Business Analyst
ThreeBridge Solutions
August 2016 - May 2018 / Boston, MA
· Traveled 3 of 5 days to work with clients, observing business processes, interviewing staff, and documenting practices
· Conducted research, analyzed business operations, and problem solved operating inefficiencies, saving companies a combined 800 man hours a month
· Worked with stakeholders and clients to model and document goals, communicating transparently to meet 98% of deadlines
· Modeled data to generate reports comparing business process evolution, assisting C-level staff with appropriate KPIs based on improved operations
Product Modeling Analyst
Geico
August 2014 - August 2016 / Boston, MA
· Identified operating improvements from internal data with SQL, which reduced man hours by 8% year over year
· Tracked, extrapolated, and interpreted customer data using Python, SQL, and Excel to report customer behaviors and state- wide retention numbers
· Presented predictive modeling insights to C-level suite and stakeholders, participating in decisions surrounding policy packages that saved company $3.2M in legal costs in 2015
· Worked with 3 analysts to institute a new modeling technique that saved 60 quarterly hours in customer comparisons
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