Coordinator Customer Service

HESTER SCHUETH

Phone: 531-***-**** E-mail: ************@******.***

***** ******** **** ***** ****** TX 78152

Objective

To obtain a position for the enhancement of my knowledge of business communications, customer service skills, leadership abilities and an interest in arbitration and law.

Professional Profile

Customer Service

Demonstrate Customer Communications Written/Verbal

Negotiation Skills

Research to answer questions

Product knowledge

Supervision

Supervise New Hire Training

Conduct Employee Goal and Review meetings

Interview potential staff

Schedule and Conduct monthly staff meetings

Daily schedules

Computer Skills

Microsoft (XP, 2007, 2010) Word, Excel, Power Point, Publisher, Access

Soft Phones

Internet/Intranet

E-mail

Business Communications Written/Verbal

Corelink

AS400

EDI

SAP

Manhattan

Quantitative Skills

Completed and submitted daily reports

Monitored inventory control

Submitted payroll records

Follow-up to customer’s questions Written/Verbal

Work Experience

Blue Buffalo Monroe, OH 45045 513-***-**** May 2019-November 2019

Warehouse Coordinator Customer (Service/Dispatch/Tracking/Processing/Inventory)

Celebrity Staff Omaha, NE 68154 402-***-**** January 2018- May 2019

Blue Buffalo (Customer Service/Dispatch/Tracking)

Werner Enterprises Omaha, NE 68005 402-***-**** April 2014- July 2017

Fleet Coordinator (Customer Service/Dispatch)

Great Clips Johnson County, KS 66062 913-***-**** February 2013-March 2014

Stylist (Customer Service/Cosmetology/Sales/Supervisor)

KGP Logistics New Century, KS 66030 913-***-**** April 2013- October 2013

Account Manager (Logistics/Orders/Reporting)

Convergys’s Olathe, KS 913-***-**** Oct 2012-Jan 2013

Customer Service Representative (A/R, A/C, Sales)

BlueCross BlueShield of Nebraska Omaha NE 68134 402-***-**** Feb 2009-Aug 2012

Customer Service Representative (Billing/Claims/ Research)

Kansas Legal Services Kansas City, KS 66101 913-***-**** May 2007-June 2007

Paralegal/Internship (Communication Written/Verbal, filling claims, Interviews)

Education

Metropolitan Community College Omaha, NE 2009

Call Center Studies (Dean’s List)

Brown Mackie College Overland Park, KS 2007

Paralegal (Phi Theta Kappa) in progress

Superior School of Hair Design Olathe, KS 2003

Cosmetology

Career Education Systems Inc. Kansas City, MO 2000

Real Estate

References

Matthew Heinrichs -- 300 Dave Cowens Dr, Newport, KY 41071, 513-***-****

John LePesh -- 4945 South 167th St Omaha NE 68135, 402-***-****

Theresa Heinz -- 826 N 94th Plz Apt 5 Omaha, NE 68114, 402-***-****

Contact this candidate