Professional Summary
Skills
Work History
AMBER SIMPSON
Higginsville, MO 64037 816-***-**** **********@*****.*** Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Engaging with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Vital Signs Collection
Electronic Record keeping
Medical Terminology Knowledge
Active Listening
Reading Comprehension
Strong Organizational Skills
Multi-Line Telephone Systems
Ease with Computers and Technology
Microsoft Excel
Document and File Management
Judgment and Decision-Making
10-Key Proficiency
Employee Communications
Transporting File
High-Volume Phone Inquiries
Report Analysis
Data Entry Documentation
Time Management
Feb 2022 - Current
Independence, MO
CNA
Promedica Hospice
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Obtained biological specimens for ordered tests and prepared for laboratory transport. Obtained client medical history, medication information, symptoms and allergies. Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Aug 2014 - Feb 2022
Lexington,, MO
CNA
Preferred Hospice
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs. Cared for residents in assisted living facility and delivered high-quality support to meet needs. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments. Jan 2004 - May 2014
Lexington, MO
Administrative Assistant
Wentworth Military Academy And College
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records. Generated reports and typed letters in Word and prepared PowerPoint presentations. Monitored supervisor's work calendar and scheduled appointments, meetings and travel. Coached new employees on administrative procedures, company policies and performance standards.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Education
Organized weekly staff meetings and logged minutes for corporate records. Maintained staff directory and company policy handbook for human resources department. Coordinated travel arrangements by booking airfare, hotel and ground transportation. Aug 1997
Lexington, MO
Some College (No Degree): Administrative Assistance Wentworth Military Academy And College
May 1996
Higginsville, MO
High School Diploma
Lafayette Co. High School
May 1996
Lexington, MO
CNA
Lex La-Ray Technical Center