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Call Center Operations Specialist

Location:
Charlotte, NC
Posted:
August 12, 2022

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Resume:

RESUME

Dennis Craven Taylor, Sr.

**** ****** ****** ****

Kinston, N. C. 28501-6843

Cell: 252-***-****

E-mail: adr39x@r.postjobfree.com

Education:

Graduated Grainger High School, Kinston, N. C. 1963.

Completed Carolina School of Banking Mid Management Couse, UNC, Chapel Hill in 1973.

Several Courses completed though American Institute of Banking.

Several Courses completed though Lenoir Community College, including Small Engine Repair, Microsoft Word, Excel, Access and Cisco Technology.

Career Readiness Certificate (Silver) from Lenoir Community College.

I graduated from Lenoir community College in the Networking Technology curriculum on May 13, 2014.

Employment:

1963 to 1994 - First-Citizens Bank and Trust Co., Kinston, N. C. Started as teller and worked my way up to Branch Manager and Vice President.

1994 to 2000 - Primerica Financial Services, I sold insurance, investments and did debt consolidations.

1999 to 2010 - Whitley, Rodman & Whitley, LLP., d/b/a Whitley Law Firm, I was a legal investigator. I interviewed witnesses and investigating officers. I took photos of the accident scenes, vehicles and injuries when needed. I reviewed accident reports for solicitation of business. I burned photos to CDs and DVDs and printed photos as needed. I took checks and releases to clients to get signatures when necessary. I signed up clients and got appropriate contracts and releases signed. I researched corporate information, located clients and witnesses. I documented the work that I did in the needles system.

2011 to May 13, 2014 enrolled at Lenoir Community College in the network technology curriculum. I graduated on May 13, 2014 with an Associated in Applied Science Networking Technology.

2013 to present working as an independant contractor with Carolina Underwriter Services. I inspect houses for mortgage and insurance companies, take photos, verify occupancy and property condition.

2014 to 2015 worked for Adecco Temporary Services on assignment with Regional Acceptance, Winterville, N. C. I was working in the collection call center calling past due accounts.

February 22, 2017 to August 1, 2019 employed by the little bank (Currently Union Bank), 804 Carey Road, Kinston, N. C. as a Loan Operations Specialist.

Retired at present.

Community Involvement:

Past President of the Kinston Jaycees.

Past President of the Kinston Exchange Club.

Past member of the Kinston-Lenoir Chamber of Commerce.

References:

Robert Parrish - PECO - 1752 Elijah Loftin Road, Kinston, N. C. 28504, Telephone 252-***-****

Patrice Moody – Dept. of Social Services, Lenoir County - 200 Leighton Drive, Pink Hill, N. C. 28572, Telephone 252-***-****

Margaret Williams – Union Bank-1101 W. Vernon Ave., Kinston, N. C. 28502, Telephone 252- 939-3900



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