Service Associate Client Onboarding
Resume:
Kimberly Van Pelt
PROFESSIONAL SUMMARY
Client-focused registered securities professional with nearly a decade of experience in the financial sector. Proven track record in identifying growth opportunities and implementing strategies that increase organizational revenue and improve the quality and scope of business operations, client services and increase client acquisition and retention. SKILLS
• Series 7 • FactSet
• Series 66 • Excel- highly proficient
• Salesforce CRM- highly proficient
EXPERIENCE
Truist Investment Services March 2022 – Present
Brokerage Registered Client Service Associate
§ Responsible for the general servicing and support of Financial Advisors
§ Role includes financial analysis, compliance, budgeting, administrative and operational support business development assistance and providing consistent level of client servicing
§ Responsible for client onboarding and maintenance of client accounts
§ Researching individual positions, portfolios and strategies
§ Works with clients to establish missing cost basis on existing positions Merrill Lynch Wealth Management April 2015 – July 2020 Registered Client Service Associate
§ Managed over $800M in assets as part of an experienced 4 person Wealth Management Team
§ Cultivated long-term client relationships based on trust and understanding of business needs
§ Coordinated and facilitated client meetings to deliver expert, individualized advice and service driving sales and boosting brand loyalty
§ Educated clients on account services and resolved client inquires
§ Completed financial goal analysis for clients to illustrate historical portfolio performance
§ Interviewed clients to determine assets, liabilities, cash flow, insurance coverage, tax status, financial objectives
§ Responsible for executing RMDs including all QCDs
§ Recorded transactions accurately, and keep clients informed about transactions
§ Analyzed market conditions to determine optimum times to execute securities transactions EDUCATION
West Virginia University
Sociology, BS
CONTACT
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