Medical Assistant Front Desk
Resume:
Alissa Santanio Cross
Elyria, OH *****
**********@*****.***
Work Experience
Owner/Operator
Cross Incorporation - Elyria, OH
February 2019 to Present
Owner and operator of Cross Incorporation. Corporate Cleaning Services. HIPPA trained and certified, 16 years of Medical Office cleaning and sanitizing. 20 years experience in rental property clean outs, move in cleaning services. Strong organizational skills with exceptional attention to detail. Medical Assistant
Neurospinecare, Inc - Sheffield Lake, OH
July 2017 to Present
Medical Assistant case manager
Xcell Medical Group - Elyria, OH
June 2015 to July 2017
Patient treatment plans
Travel card completion
Vitals
Patient Consultations
Physical therapy assistance
Scheduling
Compound pharmaceutical
Functional examinations
Assistance with Stem Cell injections
SI joint injections
Supartz injections
Large and small joint injections
Greater Trochanteric Bursa Hip injections
Preparing Trigger Point injections
McKesson Supply inventory/ordering
Training of Medical Assistants
Decompression
Electrical stimulation
Receptionist
Our Gang - Sheffield Lake, OH
July 2011 to August 2016
Responsibilities
Answering Phones
Scheduling clients
Processing payments
Conformation calls
Accomplishments
Clients are very comfortable with me.
Front Desk Coordinator/Receptionist
Ohio spine and body - Elyria, OH
October 2014 to June 2015
Responsibilities
Building patient flow sheets
Recall system
Patient tracking
Referrals
OTC
Some marketing
Filing
Processing payments
Answering multiple lines
Patient care
Block scheduling
Chirotouch
Chart preperation
Scanning documents
Patient education
Skills Used
Strong customer service and dedication.
Senior Medical Assistant
Dr. Keiser Do - Amherst, OH
2006
Responsibilities
Checking patients in and out
Insurance referrals
Nerve conductions
ABI's
Pft's
Assisting with cyst removals
Assisting with minor surgeries
Assisting with pap smears
Ear irrigations
Patient education
Preparing and administering injections
Scheduling
Inventory
Pregnancy test
Urinalysis
Employee training
Accomplishments
I was employed by the Keisers directly out of school they were extremely knowledgeable and trained me in many ways. I fell in love with the medical field due to the knowledge and experience they supplied me with.
Education
Medical Assisting
Ohio institute of Health Careers - Elyria, OH
2005 to 2006
Skills
• Billing
• Cash Handling
• Marketing
• Outlook
• Scheduling
• Receptionist
• Microsoft Office
• Excel
Additional Information
References
Deborah Skorvanic 216-***-****
Amanda Mollahan 440-***-****
Jennifer Zerumba 216-***-****
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