Bryan Pham

*****B Moran Street

Westminster, CA *2683

714-***-****

adr35m@r.postjobfree.com

SKILLS:

● Fluent in Vietnamese and English

● Organized multi-tasker

● Windows and IOS systems, Microsoft Word, Excel, Access, PowerPoint and Outlook, SPSS Statistics Software.

● Customer Service

EDUCATION:

● California State University, Fullerton, Fullerton, CA 92831 May 2022 Bachelor of Science in Public Health with Concentration in Environmental and Occupational Health and Safety. Accumulative GPA: 3.4

● Golden West College, Huntington Beach, CA 92647 Dec 2019 Associate in Arts with Honors: Liberal Arts in Emphasis in Science. Accumulative GPA: 3.7

● Los Amigos High School, Fountain Valley, CA 92708 May 2015 Diploma

Accumulative GPA: 2.8

PROFESSIONAL EXPERIENCE:

Tan Hoang Huong Bakery, Fountain Valley, CA 92708 Apr 2015 - Dec 2017 Cashier

● Consistently provided friendly customer service and heartfelt hospitality.

● Promptly and sympathetically handled customer concerns and complaints.

● Demonstrated integrity and honesty while interacting with guests, team members and managers. Family Optometry, Westminster, CA 92683 Jan 2018 - Aug 2018 Doctor Assistant

● Scheduled all necessary follow-up appointments and procedures.

● Received and processed payments from clients and family members.

● Prepared, tracked and closed out work orders and service requests.

● Communicated patient needs and concerns with patients, families and clinical staff. Precious Closet By K.N, Garden Grove, CA 92844 Dec 2018 - Dec 2021 Sale Assistant

● Performed phone duties such as answering and forwarding.

● Performed invoicing and reconciliation of sales orders.

● Kept records of cash safe and credit card payments and fill-out banking deposits.

● Verified material receipts and updated inventory counts. American Red Cross, Santa Ana, CA 92705 Jan 2022 - Present Intern

● Welcome and register blood donors by providing hand sanitizer for their use.

● Call donors a call whenever the drives had empty slots for them and guided them on how to schedule their next appointments.

● Making sure donors already eat/drink before they donate.

● Give them snacks and drinks whenever they need them (pre-donation).

● Pay attention to see if donors needed help and if the staff needed to be assisted. ACTIVITIES:

● Volunteer at American Red Cross in the position of Blood Donor Ambassador. Jan 2022- Present

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