WORK HISTORY
Robert Half - Data Entry
REMOTE, CA • 12/2021 - 07/2022
Managed costs and billing and resolved financial discrepancies
effectively through organizational management of account
information using Excel software.
Compiled statistical information for special reports, increasing data integrity and process efficiency by 39%
Identified and corrected data entry errors to prevent duplication
across systems Transcribed data, verifying information to deliver projects with 100% accuracy
Border Panels - Data Entry Clerk
Sacramento, CA • 01/2021 - 10/2021
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of
essential organizational information.
Entered numerical data into databases with speed and accuracy
using 10-key pad. Sorted documents and maintained organized filing process. Produced monthly reports using advanced Excel spreadsheet functions
Apple - Work From Home Customer Service Agent
REMOTE, CA • 03/2020 - 01/2021
Applied creative thinking to client questions and concerns absent
from scenario-based response manuals.
Documented calls according to Company policies for use in
performance measurement and business progress tracking.
Answered inbound customer queries according to internal policies, meeting concerns and resolving questions.