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Customer Service, Arabic learner

Location:
Tucson, AZ, 85701
Posted:
August 12, 2022

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Resume:

Jordyn Williams **** West King Ave.

Tucson, AZ **713

520-***-****

*******************@*****.**

m

EXPERIENCE

Babysitter, Tucson — babysitter/ house sitter

January 2017 - December 2019

Cared for a young boy, age 2, during parents scheduled absences for work and occasional evenings

Played with child, read stories, and managed screen time Maintained a healthy and safe environment at all times such as,

● Changed diapers

● Cleaned mess

Feed and managed playtime for the house pets as well Communicated with parents about child behavior and discussed and planned activities

The Great State Fair, New York — waitress

August 2019 - September 2019

Set up and cleaned dining hall

● Wiped tables

● Moped

● Dishes

● Put food and drinks away

Handled food and beverage for the customers

● Served plates of food

● Served drinks

● Made co ee

Managed the grill and cooked food

Customer Service was handled politely and honestly

● Handled Complaints with respect and compassion

● Informed non-meat eating folk about our methods of cooking Restocked and kept inventory checklist

Kept a tidy and clean work area

Communicated with supervisor about items and suggested changes to menu due to shortages

SKILLS

Problem solver, can make

decisions under pressure

Patience and understanding

of any situation; people skills

Time management

Research and Learning

Dedicated worker

Communication skills

Can work alone and

collaborative

Confident computer skills, 40

wpm

LANGUAGES

English fluent

Studied Arabic

Beginner Python

Co ee Shop, Tucson — Barista and cook

September 2019 - February 2020

Prepared and Served hot or cold beverages, co ee, tea, artisan and speciality beverages

Cleaned and sanitized work areas, utensils and equipment. Comply with health and safety regulations

Aided customers with any decision on what to order, knowledgeable about the menu.

Handled customer complaints and questions politely and knowledgeably Greet customers as they enter

Give customers drink menus and answer their questions regarding ingredients

Take orders while paying attention to details (e.g. preferences of co ee blend, dairy and sugar ratios)

Prepare beverages and food following recipes

Serve beverages and prepared food, like cookies, pastries and mu ns Receive and process payments (cash and credit cards) Maintain stock, inventory

Caregiver

February - August 2021

Assisted 4 children from ages 11 to 15

Developed strategies to overcome any sort of conflict between the children

Supervise and monitor the safety of children

Prepare meals and snacks for children

Help children keep good hygiene

Organize activities or implement a curriculum that allows children to learn about the world and explore their interests

Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime

Watch for signs of emotional or developmental problems in children and bring potential problems to the attention of parents or guardians Keep records of children’s progress, routines, and interests Summer Camp — gym trainer

2020 summer

Had a positive attitude and approachable personality, gained trust. Taught form and technique, kept records of progress Encouraged the children to keep trying and had a fun approach Collaborated with other trainers

Demonstrated responsible attitude to safety

Enhanced workouts for customers that communicated discomfort or di culty, happily and safely.

EDUCATION

Cholla Magnet High School, Tucson — Diploma

September 2011 - May 2014

IB diploma student

Participated in school sports all school years, awarded TUSD Student-Athlete of the year 13’-14’

Member of National Honors Society

University of Arizona, Tucson — BA

September 2014 - May 2018

Bachelor degree in Linguistics

Bachelor degree in Arabic

Other Achievements

Issa personal fitness trainer

CPR certification



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