Traffic Coordinator Customer Service

Shanequa Uloho-Rutlin

*** ***** ******. *******@*****.***

Ladson, SC. 29456. 843-***-****

Qualifications Summary

I am a highly motivated innovative and detail-oriented individual. I have 13 years’ experience in light industrial services, within those 13 years I have worked my way up from warehouse worker to supervisor.

Work Experience

UTI Integrated Logistics August 2005 - present

Charleston, SC

IT/Traffic Coordinator 8/2005-3/2014

Processing daily reports on container status

Producing On-the-Water reports

Evaluate security procedures on importing and exporting

Customer service and sales for current and potential clients

Strategically inventing IT workflows

Traffic Supervisor 4/2014-7/2016

Consulting with customers and clients via email, conference calls, daily reports and personal visits

Responsible for trailer and container evaluation

Daily port authority reports of dwell times, last free day, late load and yard checks.

Operations Shipping Supervisor 7/2016-2/2020

Maintaining the shipping docks and all areas of order picking.

Daily reports that captures hours in building and production spreadsheets.

Setting daily plans and achievable goals for the shipping dock.

Responsible for 7 shipping loaders and 15 order pickers.

Dash Courier Logistics 2/2020-Current

Dispatching routed/on demand drivers

Taking order via phone/email

Driver payroll/40 drivers

Conference calls with clients/new customers

Inventory, cycle counts of warehouse

Creating routes

Technology Summary

Xcelerator

Microsoft Office suite

Windows 98, 2000, XP and 7

Transportation Information Management System - TIMS

Reflection of Unix and Open VMS system - GDS

Education

Associates degree 2010 University of Phoenix

Major: Social Work

Contact this candidate