Time Work Customer Service
Resume:
Garrison L. Waite
Baton Rouge, LA 70806
M: 225-***-****
************@*****.***
Professional Summary
High level volume oriented bar and liqueur specific establishment experience, also with substantial experience with accurate inventory. Excellent understanding of industry standards and expectations. Ability to place a high priority on customer service and satisfaction with an understanding of profit margins. Cultivated and maintain an excellent report with product distributors, brand representatives and other industry persons. Core Qualifications
● Concentration on Guest Satisfaction
● Motivative of others
● Inventory control
● Equitable negotiator
● Work well under pressure
● Budgetary Knowledge
Experience
Lock & Key Whiskey Bar
Manager/ Head Bartender
Jan. 2015.
to
Oct. 2016
Responsible daily operations including payroll, scheduling, bar/ food inventory, and employee relations. Constant evolution of whiskey focused craft cocktail menu utilizing seasonal and fresh ingredients. Development and production of house shrub, syrups, and cordials. Focus on correct cocktail construction and correct serving methods. Winner of 2016 225 Magazine “Best of” award.
Hollywood Casino
Assistant Beverage Manager
Sep 2013.
to
May 2015
Assisted in leading a team of over 30. Concentration on budget and interaction with Finance Department and Executive Commi ee. Development and implementation of performance/service audit. Staff disciplinary system developed in conjunction with Human Resources Department. Stress on the importance of labor and inventory budget. Bulldog
Bartender/ Head Barback
Aug. 2011
to
Aug. 2013
High volume draft beer establishment. Detailed understanding of all bar related operations, draft systems, and other equipment. Awareness of the needs of co-workers and the willingness and ability to solve problems in a high volume se ing under all associated pressure. Part of a team that resulted in exceptionally high scores on shopper reports and sales surpassing records set in 2009. Inventory was conducted with a 0% tolerance. Port Royal/ The Cove
Inventory Manager/ Shift Manager
July 2009
to
Nov. 2012
Responsible for accurate beer and dry goods inventory for a 2 bar system, including logistics. Accurately inventoried 550-630 different bo led beers. Developed inventory system and storage methods, including an off-site storage facility. Responsible for building banks and deposits. Worked to establish standard operating procedure for the newest location. Facilitated repair work and upgrades to all locations. Continued part time work with the company after transition to other employment. Garrison L. Waite
4735 Government St. #100
Baton Rouge, LA 70806
M: 225-***-****
************@*****.***
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