SUMMARY
Detailed Appointment Setter who thrives in competitive, high- pressure environments.
Dedicated to building client rapport and generating value-added solutions. Seeking a position
withanorganization that values [ Skill).
Service-focused Appointment Setter with (Number yearsof progressive experience. Skilled in
cold calling, identifying customer needs and scheduling appointments. Recognized for
documented skills in (Task and [Task].
Results-oriented Scheduler highly effective at managing calendars in demanding, fast-paced
environments and versed in resource loading and operations sequencing.
Coordinated Scheduler driven to optimize procedures and improve productivity.
Knowledgeable about calendar management and documentation. Bringing (Number) years of
experience in administration and customer service.
SKILLS
Production Schedules
• Schedule Coordination
Timesheet Management
• Natural Script Reading
• Teamwork and Collaboration
Data Entry
Positive Attitude
Order Processing
• Clear Communication
• Production Scheduling
• Problem- Solving
Customer Service
Materials Management
Effective Multitasking
Patient Scheduling
Scheduling and Calendar Management
Telephone Etiquette
Critical Thinking
Strong Work Ethic
• Overcoming Objections
• Incoming Call Reception
EXPERIENCE
Scheduler
Houston TX
Hermann Hospital/ Jun 2005 to Nov 2012
• Scheduled and confirmed appointments.
• Entered information into system to update status reports.
• Submitted new systern orders and completed related papenwork.
Delivered production schedules to [Type) team to provideestablished timeframes for
fAction.
• Updated reports and daily logs for management use and permanent files.
Managed more than (Number) incoming calls per day.
Nurse Assistant
Houston. TX
St Luke Hospital And Living Center/Jan 2005 to Jun 2005
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Provided basic patient care by bathing and grooming patients, changing bedding and
assisting in feeding activities.
• Delivered high level of care to every