fast-learning people person

Location:

Posted:

August 09, 2022

Blake

Berkowitz

*****@**-*********.***

Skills

Proficient in Microsoft Office, including Word, Excel, and PowerPoint

.NET Framework, SQL Server

Salesforce CRM

Fast learner, especially with tech

Ability to establish rapport with diverse groups ranging from entry-level to senior executives

Excellent customer service skills

Experienced in coaching and tutoring others

Experience

DECEMBER 2021 – AUGUST 2022

Holiday Inn Express / Lincoln, NE

Night Audit

Responsible for running daily reports, audits, and bookkeeping

Assisted guests with any needs to enhance their stay

Solved any unresolved issues from the day shift

Monitored the entire property while being the sole staff member on site

Trained new personnel on all propriety software and site-wide processes

APRIL 2018 – MAY 2019

Service Source / Denver, CO

Renewal Sales Representative (Dell Large Enterprise Team)

Responsible for working with Dell’s account teams to sell warranty renewals on Dell enterprise equipment

Maintained good relationships with Dell’s top clients, resulting in two separate over a million dollar deals and more than 6 million dollars in sales

Daily responsibilities included responding to customer service requests and generating quotes for a territory of 1300+ clients

Assisted team members, new and old, on how to use the CRM and other Dell tools

Education

2012-2016

Missouri University of Science & Technology / Rolla, MO

Engineering Coursework

SPRING 2017

Centriq Training / Leawood, KS

Full Stack Web Developer Program