Data Entry Customer Service
Resume:
*************@*****.***
Employment:
****-******* **** ****** *******, Hamilton, On
Child and Youth Minister
Planning out lesson plans and schedule volunteers as well as trips
Associate Pastor, mid weekly preaching
Counsel attendees and members regarding issues in life or faith
Run a weekly bible study
Participate in numerous community outreaches feeding and clothing the needy
2015 Elections Canada, Hamilton, On
Set up and tear down voting stations
Manage the Information, Registration and Returning Officers
Report to the Central Poll Supervisor
Keeping track of voters
Commisioner of oaths
Count Ballots
2011- 2012 PDVP Surveys, Hamilton, ON
Polling for the Liberal party of Ontario
Contacted eligible voters for polling statistics
Provided exceptional customer service and the ability to defuse hostile situations with persons who felt let down by political representatives
2010- 2011 Canadian Diabetes Clothesline program, Hamilton, ON
Contacted potential donors for reusable clothing or household item donations
Entered contact information for donors such as addresses and phone numbers
Provided exceptional customer service to ensure donor was left with a good sense of Canadian Diabetes Assoc.
Data entry
2010 Customer Service Representative Active Energy, Burlington, On
•Affirming price protection enrollment for electricity and natural gas
•Speak to existing clients regarding price protection for utilities
•Affirm new customers enrollments for price protection
2008- 2009 Legal Researcher National Academy of Social Advocacy, Hamilton, ON
•Researched Provincial, Federal and International law regarding Children’s rights and best interest.
•Special event planning regarding rallies supporting Children and Parental rights
2008- 2009 Law Clerk Singh-Boutilier Family Mediation and Counselling Services
Hamilton, ON
Ability to do extensive research on Statutes, Regulations, Case law as well as other areas of interest or need
Ability to do Alternative Dispute Resolutions and successfully handle mediations
Effective and professional client interview skills
Education:
2007- 2008 triOS College Paralegal Diploma
Volunteer Work:
Numerous outreaches such as Operation Blessings, Streetbeat Outreach, Parkview church, Love on Hamilton….. providing clothing, food, toiletries and other needs as well as prayer and ministry to those in need.
Helping people with legal issues in Small Claims Court, Landlord and Tenant board and human rights issues.
References Available Upon Request
Luke Armstrong
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