Customer Service Section Leader

Objective: To strive to better myself and those around me in order to promote growth in any environment.

PROFESSIONAL EXPERIENCE

1st Choice Urgent Care 8/2019-Present

**** ****** ** ***. ***-107, Bakersfield, CA 93313 661-***-****

4420 Coffee RD STE. A, Bakersfield, CA 93308 661-***-****

Perform Back and front office duty

Triage and chart any incoming PT

Verify insurance and collect payment as needed pre-PT

Submit authorization on insurance for any imaging as needed

Assist all providers and staff with day-to-day tasks.

Tulare Urgent Care 8/2020-Present

810 N. Cherry Ave, Tulare, CA 93274 559-***-****

1581 Hillman St, Tulare, CA 933274 559-***-****

Perform Back and Front office duty

Verify insurance and collect copay as needed

Advanced Women’s Health Center 6/2012 – 5/2021

8501 Brimhall Road Building 300, Bakersfield CA 93312 661-***-****

Chaperon and assist the providers with day-to-day tasks.

Prepare charts, triage patients and compile discharge documents.

Assist with specimen collections.

Log and complete chart notes into Electronic Medical Records (EMR).

Submit insurance authorization for in-office procedures.

Submit online prescriptions (E-Script) to pharmacies.

US Army 422nd Military Police Company 6/2008 – 5/2019

4101 Chester Ave Bakersfield, CA 93301 661-***-****

Coordinate and operate in field and garrison setting as a Section Leader.

Serve in a leadership role as the designated Team Leader.

Disciplined and detailed work ethic.

EDUCATION

SANTA BARBARA BUSINESS COLLEGE 07/2012

5300 California Ave, Bakersfield, CA 93309 661-***-****

Associates in Science of Medical Assisting

BAKERSFIELD HIGH SCHOOL 06/2009

1241 G St, Bakersfield, CA 93301 661-***-****

High School Diploma

PROFESSIONAL REFERENCES

Viridiana Zuniga

Office Manger

Advanced Women’s Health Center Years Known:10

Phone: 661-***-**** ext 16

*******@****.****

Richelle Rodriguez

Customer Service Years Known: 10

Kern Family Health Care

Phone: 661-***-****

Karla Mancilla

Office Manager Years Known: 3

Tulare Urgent Care

Phone: 559-***-****

***.****@*****.***

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