Ariana Covington

Raleigh, NC *****

adr2kl@r.postjobfree.com

+1-984-***-****

Willing to relocate: Anywhere

Work Experience

Tier 2 Technical Support

Verizon

February 2022 to Present

Answering incoming calls from customers with order inquiry and/or trouble reports. Assist customers with the installation, set up, configuration, troubleshooting and use of connected devices within your home, including computers, printers, smartphones, gaming consoles, software, and applications. Patient Coordinator

SPORTS & MORE PHYSICAL THERAPY - Raleigh, NC

May 2021 to February 2022

Maintain safe and clean working environment, maintain the patient’s electronic medical record and help schedule and coordinate future appointments, request and track all financial authorizations, any administrative tasks from the clinical director, register new patients, assist new patients complete medical forms at the clinic to prevent inaccurate information, and collect payment at the time of service and follow up with outstanding balances and payments. Assistant Studio Manager

ORANGETHEORY FITNESS - Cary, NC

March 2019 to September 2021

Assist the studio manager with staff management by creating the daily checklist for cleaning, training the staff about the marketing promotions, weekly performance management, meet with the Head Fitness Coach and other coaches to figure out a plan to increase member growth and on ways to improve the members’ experience, assist with member accounts, assist with employee payroll, deliver bank deposits, help order studio supplies, and assist with Excel spreadsheets. IT Auditor Internship

AIG INC - Charlotte, NC

October 2018 to February 2019

Worked in finance/accounting firms and evaluated organizations’ IT systems and internal controls against policies and regulations, summarized and presented any findings about any of the accounts, and also helped with the system security by troubleshooting. Education

BACHELOR OF SCIENCE

AVERETT UNIVERSITY - Danville, VA

August 2012 to May 2017

Skills

• Organizational skills

• team player

• fast learner

• responsible and reliable

• computer skills

• MS

Windows proficient

• Microsoft office skills

• complaint resolution

• time management

• basic

clerical knowledge.

• IT Auditing

• Medical collection

• Empathy

• Customer service

• Technical Support

• Software Troubleshooting

• Help Desk

• Google Docs

Certifications and Licenses

CPR Certification

First Aid Certification

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