SHIGERU TSUTSUMI

https://www.linkedin.com/in/shigeru-tsutsumi-07b1259/

Gibsonville, NC

503-***-**** adr2kg@r.postjobfree.com

Top-performing and experienced Program Manager with over 25 years of diversified history of innovation, project management and product delivery to serve and expand international markets. Demonstrated experience in designing and implementing efficient and scalable end-to-end localization frameworks for multiple projects and diverse content types across 30+ different languages. Proven track record releasing high quality foreign language software products on time and within budget. Effective and reliable team manager with strong ability to work co-operatively and independently. Demonstrated expertise in determining project objectives, organizing and arranging resources, and ensuring smooth pace and on-time delivery of the assigned projects. Ability to lead and motivate multi- talented teams to bring the best results.

Intercultural Communication Localization Services Program and Project Management Instructional Design Development and Implementation Software QA Recruitment and Selection CAT Tools Risk Analysis and Evaluation Training and Development Vendor Management Database Management Operational Streamlining Manufacturing Processes Scheduling and Coordination Quality Control Stakeholder Management Effective Communication and People Skills Career History

RWS Group (Formerly SDL) Mar. 2021 –

present

Project Manager (Remote)

Checked the possibility / viability of each project deadline and assisted in moving deadlines according to the specific needs of each project.

Acted as a source of information by communicating project needs and resources between different departments and individuals.

Worked closely with the other departments in developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.

Provided appropriate communication and status to all stakeholders to facilitate accurate and timely decisions.

Designed and created reports and dashboards to track team progress with advanced reporting tools. Globalization Partners International Jan. 2016 - Feb. 2021 Senior Project Manager

Coordinated the activities of the engineers with the expectations of our Japanese clients.

Ensured that all projects were delivered on-time, within scope and within budget.

Assisted in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.

Partnered with the executive leadership team to analyze companywide operations and complexity data to help adjust and drive the strategic vision.

Designed and developed new templates for a project plan, status report and dashboard for the project management team, as well as maintained them on multiple projects.

Cisco Systems Dec. 2013 – Dec. 2014

Network Lab Technician (Contract)

Acted as an ad-hoc interpreter for both oral and written communication between English and Japanese speaking staff

Assisted Japanese customers in Japan to solve their issues.

Monitored and used the CALO (Customer Advocacy Lab Operations) case-tracking tool for lab work instructions

Located networking equipment and interconnect physical layer components.

Updated and maintained the Inventory Tracking Management and System for all equipment within CALO labs. Okaya USA, Inc. Mar. 2013 -

Jun. 2013

Sales Manager

Delivered sales pitches and presentations to clients, highlighting the benefits of a product to influence purchase.

Communicated with customers to identify their requirements and assisted them with selecting appropriate products that meet their specifications.

Built sales infrastructure to effectively manage the acquisition and retention of all corporate relations.

Implemented best business practice to maximize the effectiveness and efficiency of preexisting tools.

Created and executed strategic corporate communication plan including the design and implementation of marketing and sales collateral.

Linguistic Systems, Inc. Sep. 2010 - Mar.

2012

Managing Director for Japan office

Designed overall marketing strategy; developed prospect lists; conducted cold calls; planned and delivered sales presenta- tions.

Initiated and maintained strategic relationships with key decision-makers within target companies resulting in long-term business partnering

Originated and launched aggressive sales strategies to secure significant increases in market share.

Recruited freelance translators by testing their knowledge and accuracy of the translation. Mitaka Thebigword Apr. 2008 - Oct. 2009

Business development manager

Developed new relationships to grow business and helped the company expand.

Created internal presentations for critical senior stakeholders and executive teams; and external presentations with prospec- tive and existing partners.

Developed and implemented annual business plans, contingencies, and the recommendation of on-going modifications to achieve the approved volume, share, spending, and profit objectives of the business.

Assisted in preparing strategic plans and contingencies for management review and approval to guide long-term business planning/development.

Welocalize Apr. 2004 - May. 2007

Director of Japan Office and Senior project manager

Acted as liaison between our US clients and their Japanese clients

Assisted in communicating expectations and needs while supporting, encouraging, and combining effective business strate- gies from both parties

Established and maintained a Welocalize office in Japan

Served as troubleshooter/liaison for Welocalize project managers and sales representatives and their Japanese clients Intel Corporation Jun. 2003 - Mar. 2004

Linguistic manager, QA lead, QA Tester

Performed files analysis for translator using Trados and translation memory.

Prepared files for translation and managing linguists.

Identified defects in software, web help, and user guide content sources.

Fixed any linguistic issues, format issues, and links in html documents in various languages. Global Software Solutions, Inc Jun. 2003 - Mar. 2004 Senior Project Manager

Monitored and reported progress throughout the project lifecycle to ensure that project schedules and requirements were met, taking appropriate action to ensure all project deliverables stay on track.

Served as initial escalation point, removing obstacles and resolving issues to ensure consistent flow of work.

Led, monitored, and tracked team progress, conducting regular plan vs actual assessments. Education

• Business Administration, Washington State University

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