Construction Laborer Customer Service
Resume:
Twayla D. Lee
Stockton, CA 95203
**********@*****.***
Professional Summary
Hardworking and reliable employee focused on going above and beyond to support team and serve customers. Trained in customer & Team member’s needs also offering top-notch service and abilities. Motivated to continue to learn and grow as a qualified professional. Organized employee bringing strength in handling work independently and solving routine problems without oversight, and ability to quickly learn new processes.
Skills
● Disaster preparedness Hazard abatement
● OSHA compliance Accident reduction planning
● Supply protective gear Organization
● Motivation Maintenance
Experience
Safety Attendant at Timec February 18 to current
Valero Refinery Benicia, CA
● Trained extensively in OHSA standards to develop understanding of effective environmental, workplace, and PPE protection
● Observed worker and facilities to identify workplace hazards requiring correction
● Built training methods to teach workers appropriate safety behaviors and correct use of available PPE
Construction Laborer Jan. 2000 to October 2017
Brosamer Construction Walnut Creek, CA
● Communication with site supervisors and tea members to complete project objectives on schedule
● Ensured proper operation of tools and equipment at the site following safety requirements
● Followed instruction for assigned tasks for foreperson and lead teams in performing new phases of the work
● Performed maintenance and protection of traffic functions to ensure the safety of the public and work crews
Operations Coordinator April 1993 to Jan 2000
Delta Airlines Oakland, CA
● Monitored employee performance regarding safety, reliability, delivery dates, and customer service
● Recommended and implemented procedural changes to enhance services rendered to customers
● Coordinated and supervised activities of team members to consistently meet customer needs
● Coached, trained and developed employees in the company policies and compliance requirement
Education
Sacramento City College June 2020 to current
Attending Sacramento City College in pursuit to a career as a registered nurse Fairfax Art Magnet Los Angeles, CA
High School Diploma Graduated June 1988
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