Sales Associate Customer Service
Resume:
Tina Marie Timmel
* ****** ****, ****** ** ***** ***********@*****.***
Experience: 1995-2020
Sussex Shoe Corporation DBA Famous Brand Shoes, Retail Shoe Store Owner
Managed and operated an independent family owned business for the last twenty five years, which generated in gross sales over $525,000 annually.
Hired, trained, educated and motivated a sales team of seven associates which included demonstrating selling techniques, teaching product knowledge, informing store policies and establishing positive customer relationships.
Procured product and negotiated cost pricing via brand sales meetings, attending trade shows, and ordering through online systems.
Analyzed, researched and evaluated monthly, seasonal, and annual sales levels and market trends to procure new merchandise and control inventory.
Worked within budgets to manage purchasing and inventory levels.
Developed store policies and resolved customer service issues with a polite positive approach and tactful decision making.
Scheduled employees monthly and managed all aspects of Human Resources.
Designed, planned and installed signage for sales and special events for optimal appearance.
Delegated tasks for display movement and maintenance, cross merchandise reorganization, pricing, markdowns, and product promotions.
Created all marketing and advertising in collaboration with media experts in digital, print, online, television and radio.
Performed all aspects of store opening and closing procedures.
Worked closely with accountant in tax scheduling and payments.
Planned and executed a three month G.O.B. sale to finalize the store closing. 1994-1995, United Buying Service, Chevy Chase MD, Consumer Advisor
Advised consumers about auto industry trends, and provided them with area dealerships that would provide a competitive price and a “haggle free” experience.
Earned monthly sales awards based on customer service reviews. 1993-1994, Nordstrom, McLean VA, Sales Associate
Sold upscale branded footwear in Men’s shoe department.
Performed all aspects of retail selling in a professional and competitive department store selling environment.
Tina Marie Timmel
1 Kroghs Lane, Sparta NJ 07871 ***********@*****.***
Generated personal clientele and attended technical product seminars. Education & Accomplishments: 1992
Frostburg State University, Frostburg, Maryland
Bachelors of Science, Business Administration
First place award at FSU sales competition & guest speaker at English Colloquium
Awarded for Sales and Marketing Presentation on J.W. Marriott Hotel Group
Division Three Varsity swimming, Junior year
Alpha XI Delta National Women’s Fraternity
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