Transaction Coordinator Customer Service
Resume:
Experience
Education
Danielle Green
**** *** *** ***********, **, 92395 760-***-**** ***********@*****.*** RED ROBIN INC., VICTORVILLE, CA
Server, Jul 2019 - Jan 2020
Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Providing exceptional customer service.
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• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Prepare checks that itemize and total meal costs and sales taxes and overlook and double check to ensure payment matches identification.
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• Clean tables or counters after patrons have finished dining. ALASKA USA FEDERAL CREDIT UNION, VICTORVILLE, CA
Teller, Apr 2014 - Sep 2015
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
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Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
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Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
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• Carry out special services for customers, such as ordering bank cards and checks. Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
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• Count, verify, and post armored car deposits.
• Monitor bank vaults to ensure cash balances are correct. OGGIS BREW AND CO, VICTORVILLE, CA
Cashier/waitress, Feb 2013 - May 2015
• Take orders from patrons for food or beverages over the phone and in person. Write customers food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
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Organize orders and calculate deliveries in a timely matter and report to the kitchen staff and other cashiers for future orders.
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Check identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
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Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
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ABEL & ASSOCIATES, CHULA VISTA, CA
Transaction Coordinator, Feb 2011 - Feb 2013
• Providing outstanding customer service every time Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
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Meet with applicants to obtain information for loan applications and to answer questions about the process.
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Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
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• Review and update credit and loan files
Submit applications to credit analysts for verification and recommendation. Contact the bank for application status.
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• Report back and forth with the financial advisors staying organized and updating info. Certifications
References
SILVERADO HIGH SCHOOL
VICTORVILLE, CA
High School Diploma (Jun 2006)
• Liscence Transaction Coordinator
Taffy Delong, Mortgage Loan Officer, Abel & Associates
619-***-**** - *********@*****.*** - Former Supervisor
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