Jennifer Weust

***** ****** **.

Noblesville, IN 46060

317-***-****

adr28k@r.postjobfree.com

SUMMARY

Customer focused customer service representative seeking a new challenge where I can maximize my 25+ years of experience in customer relations, bank verification, fraud and credit verification.

EXPERIENCE

Republic Services May 2017-Present

Customer Service Representative

• Answer inbound customer calls

• Resolve customer issues

Hhgregg Appliances August 1992- 2017

Vendor Relations Specialist 2017

• Assisted vendors with customer product exchanges

• Processed warranty claims, set up service calls

• Answered incoming customer calls/follow up calls to customers

• Resolved customer escalations

Web Team 2006-2017

• Processed web orders

• Researched web fraud

• Assisted with on line ordering, taking credit card payments

• Calling banks for verification

• Reviewing orders

• Supervisor duties

Accounting Department 2004-2006

• Data entry

• Commercial billing

Service Manager 1995-2004

• Customer relations

• Handled employee daily HR issues

• along with scheduling

• Schedule service calls

Cashier 1992-1995

• Completed sales

• Took payments

• Handled customers

EDUCATION

Terre Haute North - High School-Diploma

May 1989-June 1992

General Studies

REFERENCES

Available upon request

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