Sandy Serrata Vasquez
Atlanta Ga 30340
Cell 404-***-**** Home: 770-***-****
Email: *********@*****.***
Objective:
To use my knowledge and experience to help a company achieve all of its service and revenue
goals by providing outstanding customer service.
Education:
Customer Service Representative-Certificated Feb. 04, 2004
El Barrio, Inc. Sponsored by National City Bank at Cleveland, Ohio
Home Health Aide – Certificated May 04 to August 04
Visiting Nurse Association, Cleveland, Ohio.
IT Information System Jan. 1995 to Sept. 1999
University Autonomy of Santo Domingo, Dominican Republic
Major: Data Base Administration
Emmanuel Bethany High School Graduation date: June 1994
Santo Domingo, Dominican Republic. Classes of interest: IT, Accounting and Science.
Employment:
Value Pawn & Jewelry Auto title Pawn Processor Dec/2014 to Present
2409 Piedmont Rd Atlanta Georgia 770-***-**** Alicia Moore
Processing Loans, Taking payments, Selling Merchandise, Stocking Merchandise
Purchasing Merchandise according to the assigned Value
Atlanta Checks Cashers Store Manager. Rehired on June/2014 to Dec/2014
6135 Roswell rd Sandy Springs Ga 30328 404-***-**** Paula Palmer (Hired Feb/2005-Oct/2007)
Operated Cash Register to closed balance of end of day with proper Cash.
Registered clients into database to process checks cashed and Car insurances
Sold car Insurance policies, Processed Personals loans, collected Payments.
Performed heavy data entry for bills payments thru Check free pay System
Prepared files for upcoming audits and collected fees in returned checks and loans.
Pawn*mart Inc Title Pawn Coordinator Mar /2010 to Jun/ 2014
5986 Buford hwy, Norcross Ga 30071 770-***-**** Cash America Supervisor
Processed loans for Vehicles, Boats and Motorcycle titles
Collected payments
Performed Administrative function such as filing, transferred repossession orders
Skills:
• Bilingual English-Spanish. Translator-Present time.
• Data Entry Skills (65 wpm), 10 key Adding Machine, Notary Public 2015 to 2019
• Office computer knowledge especially in Excel, Word, PowerPoint, Access.
• Strong level of interpersonal skills, business maturity, customer focus and sound cultural
References:
Available Upon request