Customer Service Support Specialist

Keander Wood

*** ***** ***** **. *******, SC ****1 * 864-***-**** * **********@*****.***

CAREER OBJECTIVE

Administrative Support Specialist with 4 years of experience in an office setting. Five years of experience in multitasking, customer service, bookkeeping, taking bill payments, and using Microsoft office products. I am Professional, Attentive, Considerate, Detailed, and organized. Love to learn and achieve customer satisfaction. Inspired to grow and build business ethics. CORE COMPETENCIES

• Customer Service

• Microsoft Word

• General Office Procedures

• Answering phones

• Taking bill payments

• Bookkeeping Skills

• Phone Triage

• Scheduling Appointments

• Registration

• HIPAA

• Multitask

• Active listening

• Accuracy

• Detailed and Organized

PROFESSIONAL EXPERIENCE

FREIGHTLINER, GAFFNEY, SC

Assembler, June 2018 - Present

• Run airlines on front sub

• Order products from shoptech

• Train new employees

• Work with middle chassis harness

CHECK INTO CASH, GAFFNEY, SC

Customer Service Representative, December 2017 - April 2018

• Answer telephones

• Travel to bank making deposits and debits

• Bookkeeping

• Take bill payments

• Make and change appointments

• Greet Customers

• Comply with HIPAA guidelines

ANGELIC HOME SERVICES, GAFFNEY, SC

Patient Caregiver, August 2016 - November 2017

• Measure and record vital signs

• Assist with ADL’s

• Prepare meals, shopping, housekeeping, and manage medications

• Assist with doctor appointments

• Help with patient safety

Goodwill Industries, Gaffney, SC

Sales Retail Associate, May 2014- November 2016

• Customer Service

• Greet customers

• Operate cash register

• Bookkeeping skills

• Maintain a clean and safe environment for employees and customers EDUCATION

Spartanburg Community College, Spartanburg, SC

Administrative Support Specialist Certificate, December 2018 Gaffney High School, Gaffney, SC

High School Diploma, June 2011

CERTIFICATIONS

• Administrative Support Specialist Certificate

• High School Diploma

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